IT BRM – Sales Operations Manager at Abbott

Alameda, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, DiagnosticsIndustries

Requirements

Strong grasp of key operational metrics and performance indicators
Real-world experience implementing effective operational sales programs
Deep business process knowledge, evolving technologies, and relevant regulations
Ability to proactively analyze business processes and document requirements
Global perspective on tools, platforms, and processes

Responsibilities

Lead technology strategy and execution for Sales Operations, aligning IT capabilities with business goals
Drive innovation and continuous improvement across commercial operations and analytics platforms
Manage and enhance applications that support field sales effectiveness, ensuring optimal engagement with healthcare providers
Collaborate with cross-functional teams to identify opportunities for process optimization and technology enablement
Champion change, foster creativity, and support initiatives that improve performance and drive strategic outcomes
Provide governance and oversight for large-scale, multi-disciplinary projects and programs
Ensure programs, projects, and applications align with organizational strategy through consistent and predictable delivery
Collaborate with commercial and corporate IT teams
Provide Sales Operations team with comprehensive view of sales performance to identify issues and opportunities
Drive standards and actions that enhance sales activities, and monitor/report on metrics
Provide strategic insights to business units on leveraging technology to enhance organizational capabilities

Skills

IT Business Relationship Management

Sales Operations

Technology Strategy

Process Improvement

Cross-Functional Leadership

Commercial Operations

Change Management

Strategic Planning

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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