IT Administrator III

Colonial Heights, Virginia, United States

Auto‑apply with AI Apply

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Enterprise SoftwareIndustries

Requirements

Candidates should possess 3+ years of experience in an IT or technical support function, a diploma in Computer Systems Technology or equivalent experience, proficiency with MacOS, Windows, and SaaS administration tools such as Okta and Jamf, and a strong understanding of networking technology including TCP/IP, Subnet Calculation, DNS, VPN, DHCP, Routing, and Switches.

Responsibilities

As an IT Administrator III, you will troubleshoot helpdesk requests for Mac and Windows environments, create and solve tickets with appropriate triage judgment, troubleshoot WMS systems, manage SaaS applications including account provisioning and access control, serve as a point of contact for IT issues in distribution centers, install cabling runs, resolve network-related issues, write and maintain detailed documentation, effectively communicate technical concepts, support asset management through audits and inventory records, assist with the implementation of automated warehouse equipment, and travel as needed to provide hands-on IT support across company locations.

Skills

Troubleshooting

Windows

Mac

WMS

SaaS Management

Network Troubleshooting

Cabling

Asset Management

Inventory Management

Documentation

Communication

Ticket Management

Automation

Fullscript

Platform for managing supplement plans

About Fullscript

Fullscript provides a platform for healthcare practitioners to create and manage supplement plans for their patients. The platform simplifies the workflow for health professionals, allowing them to personalize treatment plans with custom protocols and features. It serves over 70,000 practitioners, including doctors and nutritionists, and operates in a two-sided market by selling high-quality supplements directly to patients or in-office, with prices set by the practitioners. Fullscript also offers educational resources to help patients adhere to their supplement plans, including infographics, handouts, and an award-winning blog covering various wellness topics. The company's goal is to improve patient outcomes and make wellness more affordable through better support and resources for both practitioners and patients.

Ottawa, CanadaHeadquarters

2011Year Founded

$265.7MTotal Funding

LATE_VCCompany Stage

Education, Healthcare, Consumer GoodsIndustries

501-1,000Employees

Benefits

Flexible Paid Time Off

Stock Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Remote Work Options

Wellness Program

Training Budget

Risks

Integration challenges with Rupa Health could lead to operational inefficiencies.

Regulatory scrutiny may arise from handling genetic data with 3X4 Genetics.

Recent executive changes could cause strategic misalignments during transitions.

Differentiation

Fullscript offers a seamless blend of virtual dispensing and in-office sales.

The platform supports over 70,000 practitioners with personalized treatment plans.

Fullscript's educational resources enhance patient adherence and promote wellness.

Upsides

The acquisition of Rupa Health expands Fullscript's comprehensive care platform.

Partnership with 3X4 Genetics enhances personalized supplement recommendations.

Growing demand for telehealth boosts Fullscript's digital health platform.

Land your dream remote job 3x faster with AI

Try Jobo Free