IT Administrator
Virta Health74,100 - 85,200 USD/year
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Enterprise SoftwareIndustries
Requirements
Candidates should possess 3+ years of experience in an IT or technical support function, a diploma in Computer Systems Technology or equivalent experience, proficiency with MacOS, Windows, and SaaS administration tools such as Okta and Jamf, and a strong understanding of networking technology including TCP/IP, Subnet Calculation, DNS, VPN, DHCP, Routing, and Switches.
Responsibilities
As an IT Administrator III, you will troubleshoot helpdesk requests for Mac and Windows environments, create and solve tickets with appropriate triage judgment, troubleshoot WMS systems, manage SaaS applications including account provisioning and access control, serve as a point of contact for IT issues in distribution centers, install cabling runs, resolve network-related issues, write and maintain detailed documentation, effectively communicate technical concepts, support asset management through audits and inventory records, assist with the implementation of automated warehouse equipment, and travel as needed to provide hands-on IT support across company locations.
Skills
Troubleshooting
Windows
Mac
WMS
SaaS Management
Network Troubleshooting
Cabling
Asset Management
Inventory Management
Documentation
Communication
Ticket Management
Automation
Fullscript
Platform for managing supplement plans
About Fullscript
Fullscript provides a platform for healthcare practitioners to create and manage supplement plans for their patients. The platform simplifies the workflow for health professionals, allowing them to personalize treatment plans with custom protocols and features. It serves over 70,000 practitioners, including doctors and nutritionists, and operates in a two-sided market by selling high-quality supplements directly to patients or in-office, with prices set by the practitioners. Fullscript also offers educational resources to help patients adhere to their supplement plans, including infographics, handouts, and an award-winning blog covering various wellness topics. The company's goal is to improve patient outcomes and make wellness more affordable through better support and resources for both practitioners and patients.
Key Metrics
Ottawa, CanadaHeadquarters
2011Year Founded
$265.7MTotal Funding
LATE_VCCompany Stage
Education, Healthcare, Consumer GoodsIndustries
501-1,000Employees