Systems Analyst III

Position Overview

• Location Type: Onsite
• Job Type: Full-time
• Work Schedule: Standard (Monday-Fri), 8:00 am to 5:00 pm
• Environmental Conditions: Office
• Salary: Not Specified

Company Information

• Company: Thermo Fisher Scientific Inc.
• Location: 168 Third Avenue, Waltham, MA 02451

Title

Systems Analyst III

Duties & Responsibilities

• Provide technical expertise to build effective and scalable document and systems management solutions, aligning with Thermo Fisher Scientific standards & strategic objectives.
• Support validated and non-validated production systems by resolving access, incident, and change requests in a timely manner, and enhance user experience.
• Configure, develop, deploy, and maintain quality management applications for Thermo Fisher Scientific.
• Participate in Incident Management, Change Management, Defect Management, Release Management, and Automation activities.
• Resolve support tickets for Documentum and Captiva, working on enhancements, development activities, and systems documentation (GXP, CAPA, Deviations, PSG EDMS, and Enterprise EDMS).
• Develop Documentum D2LS QDMS solution (D2FS, External Widgets, DFC, Permission sets and user management).
• Coordinate with offshore and onshore teams.
• Provide development and production support in Documentum.
• Offer application support to handle L3 issues, SRs with OpenText, troubleshooting, and log analysis.
• Communicate with business stakeholders to resolve defects and work on enhancements in D2/LSQM platforms.
• Deliver validation documents such as installation qualification.
• Perform D2-config options, customization, and deployments.
• Review requirements and design specifications according to business needs.
• Development in OpenText Documentum platform (preferably LSQM, D2 DFC/Server version 7.x, 16.x and above).
• Work with JAVA, J2EE, and DFC, as well as automations.
• Perform document migration from a third party/legacy system into Documentum.
• Support, monitor, and troubleshoot both production and non-production environments.

Travel

• Up to 5% domestic and international travel required.

Telecommuting

• Employee can work remotely or telecommute.

Requirements

• Minimum Education Requirement: Bachelor’s degree in Computer Science, Electronic Engineering, Information Systems, or related field of study.
• Minimum Experience Requirement: 3 years of systems development, production support, or related experience.

Required Knowledge or Experience

• Experience with Documentum version 7.1 or above.
• Experience with LSQM in the pharma/Life Science industry.
• Working in UNIX platform, monitoring Documentum services, logging files, and troubleshooting.
• Documentum Query Language, APIs, Foundation Classes, WDK, and Business Object Framework.
• Working with Validated systems (CFR 9 Part 11).
• Working with QA/Validation team to complete compliance-related activities such as periodic review, deviation assessment/investigation, and providing technical root cause analysis for CAPA.
• Performance analysis and troubleshooting on Documentum application.
• Index troubleshooting and diagnostics on xPlore.
• Development experience in OpenText Documentum platform such as WDK, WebTop, D2, XCP, or DFC/ Server version 6.x, 7.x, 16.x and above.
• JAVA/ J2EE, DFC, DQL/ SQL, API, CTS and xPlore configurations, Tomcat, JBoss, / WildFly, SQL Server, Scripting, and Web Services (REST/ WSDL).
• Experience with document migration from a third party/legacy system into Documentum.
• Experience with coordinating different business groups to ensure completion/closure of CAPA activities.
• GxP Environment experience.
• Composer.
• HTML, XML, CSS, JSP, JavaScript, SOAP.
• Unix, Windows.
• CTS, BOCS, AWS.
• LSQM, Centerstage.