Issuing Onboarding Manager at Checkout.com

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, PaymentsIndustries

Requirements

Strong project management / client delivery experience, with 4+ years experience working in the payments industry
Proven track record of success in customer-facing project delivery and management roles
Solid knowledge of the card issuing and payment processing industry, previous experience working with schemes, perso bureaus and digital wallet providers (Apple & Google Pay) is a plus
Ability to manage internal and external stakeholders to deliver on projects and card programme launches
Strong communication skills (interpersonal, verbal, presentation, written, email)
Ability to work under pressure and multi-task
Adaptable to ambiguity and shifting priorities in a fast-paced environment
Ability to approach problems in a qualitative manner, always working to find a solution
Creates streamlined processes, aiming for simplicity and efficiency
Expected to be hands on. Not shy to get stuck in and roll your sleeves up

Responsibilities

Responsible for day to day interaction with internal teams (Commercial, Finance, Risk, Legal, Operations, Engineering and Product) involved in onboarding new Issuing clients
Management of the relationship with the client whilst the project is in progress
Serve as the main point of contact for customers throughout the implementation process, fostering relationships and gaining a deep understanding of their integration requirements
Work with internal and external teams to ensure that deliverables and operational processes are implemented prior to putting an Issuing client live
Create project plans to monitor the tasks of the project and communicate the progress to internal stakeholders
Ensuring continuity of information in handover to Operations and Customer Support teams
Working with partners such as Mastercard, Visa, Apple, Thales, Fime and Google to enable bespoke card issuing products
Building and enhancing onboarding processes to improve project delivery efficiency

Skills

Card Issuing

Client Onboarding

Project Management

Stakeholder Coordination

Client Relationship Management

Risk Management

Legal Compliance

Fintech

Checkout.com

High-performance payments platform for enterprises

About Checkout.com

Checkout.com provides a payments platform that helps businesses process payments, send payouts, and manage card programs. The platform is designed for large enterprises and growing businesses, allowing them to handle high volumes of transactions quickly and reliably. It integrates with clients' existing systems and offers a range of payment services, generating revenue through transaction fees and subscriptions. Unlike many competitors, Checkout.com focuses on providing a comprehensive, cloud-based solution that supports the financial operations of its clients across the globe. The goal of Checkout.com is to streamline payment processes and enhance the payment experience for both businesses and their customers.

London, United KingdomHeadquarters

2012Year Founded

$1,780.1MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Work-life balance - Flexible working and plenty of time off to unwind. We’ll even give you your birthday off.

Recognition - Peer recognition program and quarterly Hero Awards. We celebrate success together.

Career development - Tailored career development and learning pathways. We’ll help you unlock your potential.

Celebrating diversity - Internal community groups and cultural events. We celebrate our differences.

Staying healthy - A global wellness programme and private health insurance. We support your wellbeing.

Security for the future - Comprehensive plans for you and your loved ones. We’ll take care of you.

Giving back - Employee-led community outreach, payroll giving and a volunteering day. We care about your causes.

Risks

Checkout.com faces increased competition from emerging fintech startups.

Economic instability in the UK and EU may impact Checkout.com's revenue.

Regulatory scrutiny on data privacy could increase compliance costs.

Differentiation

Checkout.com offers payments in over 150 currencies with in-country acquiring.

The platform integrates fraud filters and reporting through a single API.

Checkout.com supports major international cards and local payment methods.

Upsides

Checkout.com is expanding in Japan, enhancing its global presence.

The partnership with Zing increases digital payment methods and product growth.

Checkout.com launched Octopus for online payments, a first for global PSPs.

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