Instructional Designer at EliseAI

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Healthcare, HousingIndustries

Requirements

Candidates should have 3-5 years of experience in instructional design, learning experience design, or enablement within a SaaS or tech environment. Proficiency in Figma for visual design, prototyping, and collaboration is required, along with experience in e-learning and motion design tools such as Articulate 360, Rise, Storyline, Camtasia, After Effects, or Premiere Pro. Strong understanding of adult learning principles, instructional design best practices, and performance-based learning is essential, as is the ability to translate technical concepts into intuitive learning assets and work autonomously in a fast-paced setting. Familiarity with accessibility standards, SCORM/xAPI, learner feedback loops, and a willingness to work in person at the NYC office 4-5 days a week are also necessary.

Responsibilities

The Instructional Designer will design and develop high-impact learning experiences for onboarding, product education, and performance enablement. This includes creating interactive guides, video explainers, motion graphics, and live training materials, while partnering with subject matter experts and cross-functional teams to co-create content. The role involves using Figma for visual design and learning templates, leveraging motion and visual storytelling, conducting needs assessments and usability testing, and establishing frameworks to accelerate design outcomes. Regular content auditing and iteration are also key responsibilities to ensure accessibility, usability, and alignment with business goals.

Skills

Instructional Design

Learning Experience Design

Content Development

Product Education

Onboarding

Performance Enablement

Subject Matter Expert Collaboration

Interactive Guides

Video Explainers

Motion Graphics

Training Materials

Conversational AI

EliseAI

Conversational AI solutions for businesses

About EliseAI

EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process with tools for automated tour scheduling and virtual tour management, allowing potential renters to receive responses and schedule appointments 24/7. In healthcare, EliseAI acts as an AI assistant to manage patient inquiries and appointment scheduling, enhancing efficiency in medical facilities. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to improve operational efficiency and customer satisfaction by automating routine tasks and providing valuable insights through analytics.

New York City, New YorkHeadquarters

2017Year Founded

$138MTotal Funding

SERIES_DCompany Stage

Enterprise Software, AI & Machine Learning, Real Estate, HealthcareIndustries

201-500Employees

Benefits

Equity in the company in the form of stock options

Medical, Dental and Vision premiums covered at 100%

Fully paid parental leave

Commuter benefits

401k benefits

Monthly fitness stipend

Fun company social events through our Elise and the City program

Unlimited vacation and paid holidays

Risks

Increased competition from companies like Colleen AI and Funnel may erode market share.

Expansion into healthcare faces challenges due to regulatory requirements and integration issues.

Reliance on proprietary technology poses risks if competitors develop superior solutions.

Differentiation

EliseAI integrates seamlessly with PMS, CRM, and calendar applications for efficient communication.

The platform handles 50% of tour appointments, with 27% scheduled after business hours.

EliseAI supports multiple languages, enhancing its utility in diverse markets.

Upsides

EliseAI's Series D funding of $75M boosts its market expansion and product development.

The platform's AI-driven predictive analytics improve rental pricing and occupancy forecasting.

Growing demand for AI in telehealth services aligns with EliseAI's HealthAI expansion.

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