Inside Sales Representative at Abbott

Orlando, Florida, United States

Abbott Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Diagnostics, Medical DevicesIndustries

Requirements

  • 2 Years of Sales Experience
  • 4 year College Degree

Responsibilities

  • In collaboration with team members, develop and execute on a sales plan that includes the achievement of assigned sales goals
  • Outbound calling to current and prospective customers to build sales funnel and close new business - minimum of 20-25 calls per day on average, with 8 meaningful conversations
  • Develop and maintain trust-based relationships with assigned accounts
  • Regular contact with top customers to ensure satisfaction and address issues
  • Utilizing sales skills and training to uncover/develop customer needs and position targeted solutions to meet those needs
  • Navigating within a complex sales environment with a variety of decision-makers, including hospital administrators, department heads, technical staff, lab managers, point of care coordinators, pathologists, supply chain managers, and other healthcare professionals
  • Adeptness at navigating both the hospital environment as well as physician offices, urgent care centers and the large health systems
  • Knowledge and skills to sell effectively across the entire healthcare market
  • Navigate decision making, identify and present relevant needs-based solutions, and generate accurate pricing proposals for a wide variety of different customer scenarios
  • Ability to close business in a direct sales environment as well as through third-party distributors
  • Extensive product knowledge of Cardiometabolic point of care solutions
  • Navigate customer conversations that can lead in a multitude of different directions to identify the right solution for the customer
  • Perform virtual/online product demonstrations, training, and other educational events
  • Account research using available tools (Salesforce.com, Power BI, Definitive, Hospital Compare, etc.)
  • Market outreach (customer/distributor surveys, notifications, campaigns, promotions, invitations, events, etc.)
  • Manage in-bound customer inquiries
  • Schedule on-site meeting and product demonstrations for members of the field sales team as necessary
  • Ad hoc assistance to team members, including proposal/quote generation, delivery of promotional materials, customer/distributor follow-up, etc
  • Effectively follow-through and follow-up with customer requests to ensure exceptional service with a high level of urgency and responsiveness to customer requests
  • Accurately maintain customer and activity database using Salesforce.com

Skills

Key technologies and capabilities for this role

Outbound CallingSales PlanningCustomer Relationship ManagementSales Funnel DevelopmentHealthcare SalesAccount ManagementCold CallingSales ClosingHospital SalesPhysician Office Sales

Questions & Answers

Common questions about this position

Is this a remote position or does it require being in an office?

The position is located in Lake Mary, FL at a new site.

What are the key responsibilities of the Inside Sales Executive?

The role involves achieving sales goals through outbound calling (minimum 20-25 calls per day), building relationships with accounts, navigating complex sales environments, performing product demonstrations, and managing customer inquiries.

What skills are required for this Inside Sales Representative role?

Key skills include sales expertise to uncover customer needs and position solutions, navigating complex healthcare sales environments with various decision-makers, extensive product knowledge of Cardiometabolic point of care solutions, and proficiency with tools like Salesforce.com and Power BI.

What is the team collaboration like in this role?

The Inside Sales Executive communicates and collaborates daily with all members of the assigned team and may work with third-parties like distribution partners or GPO representatives.

What makes a strong candidate for this Inside Sales Executive position?

Strong candidates have experience in healthcare sales, particularly cardiometabolic products, can handle high-volume outbound calling, build trust-based relationships, navigate complex decision-making in hospitals and health systems, and are adept at virtual demonstrations and account research.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters
1888Year Founded
IPOCompany Stage
HealthcareIndustries
10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.
Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.
Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.
Abbott's microfluidic devices streamline diagnostic processes efficiently.
Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.
Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.
Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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