Information Management (IM) Academy - Level 3 Advanced Apprenticeship at MBTA

Stevenage, England, United Kingdom

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£18,000 – £18,000Compensation

Internship, Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

DefenceIndustries

Requirements

5 x GCSEs including Maths & English Language & Science / Technology (all sciences or IT) at Grade 9 - 4

Responsibilities

Support, maintain and protect digital technology and solutions of the MBDA ecosystem
Develop operational support skills across digital information systems and information technology enterprise
Gain hands-on experience in operational and service delivery across information technology infrastructure, including networks and enterprise applications
Engage in operations and service delivery for enterprise server infrastructure and desktop ecosystem, including performance monitoring and capacity management
Develop understanding of ITIL standards, UK government Cyber Security Essentials Plus scheme, and begin applying them in the workplace
Participate in user engagement through to cyber security threat detection and prevention

Skills

Key technologies and capabilities for this role

Information ManagementIT InfrastructureNetworksEnterprise ApplicationsCyber SecurityDigital Systems

Questions & Answers

Common questions about this position

What is the salary for the Information Management Academy apprenticeship?

The salary is £18,000 plus a £3,000 joining bonus.

Is remote work available for this apprenticeship?

Yes, there is a hybrid working pattern where a blended approach to on-site and remote working is accommodated where possible, depending on project requirements and access to site facilities.

What skills or experiences are needed for this apprenticeship?

This information is not specified in the job description.

What benefits are offered in this apprenticeship program?

Benefits include a fully funded qualification, fantastic site facilities with subsidised meals and free car parking, fully supported learning and development, flexible working, 25 days annual leave plus up to 15 days flexi leave, and additional study leave for exams.

What is the structure of the apprenticeship program?

It is a four-year programme starting with a 16-month study period (13 months practical and 3 months End Point Assessment) for a Digital Support Technician Level 3 Apprenticeship with FIREBRAND, including blended online and residential learning alongside on-the-job experience, with opportunities for further study at Level 3 or 4.

MBTA

Public transit services in Greater Boston

About MBTA

The Massachusetts Bay Transportation Authority (MBTA) offers public transit services in the Greater Boston area, including subways, buses, commuter rails, and ferries. It generates revenue through fare collection, providing various products like single-ride tickets, monthly passes, and the CharlieCard for convenient payment. The MBTA stands out by offering a comprehensive range of transit options and continually improving service quality and accessibility. Its goal is to enhance the customer experience while serving the transportation needs of the community.

Boston, MassachusettsHeadquarters

1964Year Founded

VENTURE_UNKNOWNCompany Stage

Automotive & Transportation, Government & Public SectorIndustries

1,001-5,000Employees

Benefits

Health insurance

Life insurance

Long-term disability insurance

Dental and vision insurance

Paid vacation, sick time, and holidays

Flexible spending accounts

Retirement plans

Risks

Accessibility concerns with Green Line 'supercars' may lead to public dissatisfaction.

'MBTA Go' app could face technical issues affecting user satisfaction.

North Station bridge project may encounter construction delays or budget overruns.

Differentiation

MBTA offers a comprehensive range of transit services in Greater Boston.

The agency provides specialized passes for flexible and convenient travel options.

MBTA's CharlieCard system simplifies fare payment for frequent commuters.

Upsides

Federal funding supports infrastructure projects like the North Station bridge replacement.

The 'Tap to Ride' system modernizes and streamlines fare collection processes.

NextGen Bus Navigation Pilot Program aims to improve bus route efficiency.

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