Informatics Manager

Position Summary

Employment Type: Full time Time Type: Full time Anticipated Weekly Hours: 40

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The Informatics Manager (IC) will serve a key role within the Custom Data Delivery team with Data Exchange and will lead all business activities associated custom data delivery requests submitted to Data Exchange by Aetna plan sponsors. Day to day activities include client consultation, project management, ongoing customer retention/maintenance, revenue management, troubleshooting/research/data analysis, data trending/visualization/presentation and participation as needed in enterprise level projects associated with plan sponsor business activities.

Responsibilities

• Defines and delivers analytical solutions in support of healthcare business initiatives that drive short and long term objectives.
• Collaborates with internal and external partners and organizations in the design and execution of data integration solutions and analytics to answer business and research questions.
• Designs and conducts analyses and outcome studies using healthcare claims, pharmacy and lab data, employing appropriate research designs and statistical methods.
• Develops, validates and executes algorithms, statistical models and reporting tools that answer applied research and business questions for internal and external clients.
• Develops and participates in presentations and consultations to existing and prospective constituents on information services, capabilities and performance results.
• Turns analysis into business/customer solutions.
• Creates business applications to deliver clinical or analytic solutions to constituents.
• Develops project plans, research study designs and timelines.
• Manages personal resources and cross-functional projects and customer expectations to achieve constituent satisfaction.
• Responsible for project commitments to quality and on-time deliverables.
• Ability to manage conflicting priorities and multiple projects concurrently.
• Willingness to understand and probe into technical details.
• Contributes to a motivated work environment by working effectively to achieve common goals.
• Works independently and as part of a larger team to plan and conduct sophisticated analyses.

Required Qualifications

• 5+ years of experience in reporting and analytical and data visualization in Excel, Tableau, Power BI, etc.
• 5+ years working in a customer facing role providing consultative support
• 5+ years working with healthcare data including claims, pharmacy, provider, membership, lab/test results, biometrics, supplemental data, etc.
• 5+ years of experience in data querying as it relates to root cause analysis

Education

• Bachelor’s degree, or equivalent experience (HS diploma + 4 years relevant experience)

Pay Range

The typical pay range for this role is: $54,300.00 - $119,340.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our Culture

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people.