WillowTree

Manager, Solutions Architecture (Digital Healthcare)

Boston, Massachusetts, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Information Technology & ServicesIndustries

Solutions Architecture Consultant (Healthcare Focus)

Company Overview

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

Our Solutions Architecture Consultant is an integral part of our Commercial team at WillowTree. To ensure the SA Manager can maximize their impact, we are prioritizing candidates who are willing to maintain a weekly in-office presence in a hybrid capacity (Tuesdays, Wednesdays, and Thursdays) in one of our offices:

  • Charlottesville, VA (HQ)
  • Durham, NC
  • Columbus, OH
  • Boston, MA

The Opportunity

As a Solutions Architecture Consultant with a focus on the healthcare industry, you’ll play a key role in bridging the gap between pre-sales strategy and project delivery. Drawing on your deep knowledge of healthcare systems and technical delivery, you’ll help shape, architect, and launch impactful solutions that align with client and executive partner goals. Whether leading architectural discovery for new healthcare initiatives or guiding in-flight projects as an individual contributor, you’ll ensure solutions are both technically sound and aligned with regulatory and operational needs.

You’ll engage with prospective healthcare clients to explore how our capabilities can meet their unique challenges, lead architecture efforts for new engagements, and collaborate closely with delivery teams to bring client visions to life. You’ll also provide critical estimates around team composition, build scope, and resource planning—ensuring healthcare projects are realistically scoped and staffed for success.

Between engagements, you’ll lend your expertise across teams as a flexible problem-solver, while deepening your knowledge in areas like cloud platforms (e.g., AWS) or healthcare-specific technologies.

Responsibilities

  • Presale: Lead scoping, technical design, and work planning during the presale process while speaking with prospective clients about your project team’s capabilities.
  • Delivery: Play the lead role in technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects.
  • Subject Matter Expertise: Own a “technology vertical”, encompassing solution design, platform selection, implementation support, and thought leadership (e.g. AWS, Content Management Systems, hybrid mobile frameworks, etc.).
  • Roving Catalyst: Enhance existing project teams with architectural account-level guidance or specific subject matter expertise.

Qualifications

  • Multi-platform familiarity, with expertise in one or more of the following:
    • Front-end mobile technologies (iOS, Android, Web/JS)
    • Backend cloud and/or enterprise platforms (AWS/Azure)
    • Content management systems, analytics platforms, and other 3rd party frameworks
  • Healthcare industry expertise - specialized knowledge of the healthcare ecosystem and the ability to highlight the importance of understanding healthcare specific challenges - regulations like HIPAA, GDPR, HITECH Act, and data interoperability standards such as FHIR and HL7 and DICOM.

Candidates should...

Skills

Healthcare Systems
Solution Architecture
Pre-sales Strategy
Technical Delivery
Architectural Design
Project Management

WillowTree

Mobile app and web development services

About WillowTree

WillowTree helps clients leverage mobile technologies by guiding them from the initial strategy phase to the launch of mobile products. The company offers a comprehensive range of services, including app development, web development, and digital product design, ensuring that all recommendations are grounded in practical build costs and timelines. WillowTree's team is equipped to handle every stage of product development, from strategy and design to testing and growth. Unlike many competitors, WillowTree focuses on a holistic approach that combines strategic insight with technical expertise, serving high-profile clients like 21st Century Fox and PepsiCo. The goal of WillowTree is to empower businesses to fully realize the potential of mobile technology in their operations.

Charlottesville, VirginiaHeadquarters
2007Year Founded
ACQUISITIONCompany Stage
Consulting, Consumer Software, DesignIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Flexible Work Hours
Hybrid Work Options
Paid Vacation
Parental Leave
Employee Assistance Program (EAP)
Employee Share Purchase Plan

Risks

Increased competition in digital consultancy may dilute WillowTree's market share.
Integration challenges with acquisitions like PoaTek and Maark LLC could cause inefficiencies.
Reliance on OpenAI's ChatGPT poses risks if licensing or technology changes.

Differentiation

WillowTree integrates enterprise-grade functionality with top-tier consumer UX in mobile apps.
The company has a strong portfolio with Fortune 500 clients like GE and PepsiCo.
WillowTree is recognized for its expertise in conversational AI and voice technology integration.

Upsides

Growing demand for mobile-first strategies boosts WillowTree's app development services.
Expansion in IoT market offers opportunities for connected device solutions.
Rising focus on UX design enhances customer satisfaction and retention.

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