Industry Technical Consultant I at Ecolab

Syracuse, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Data Centers, High TechIndustries

Requirements

Bachelor’s Degree in Engineering (Mechanical, Chemical, Industrial) or Life Sciences (Biology, Chemistry, etc)
7+ years of successful technical implementation, production management, process engineering, technical sales, or field sales support experience
Problem solving mindset and approach, utilizing root cause analysis methodologies
Strong technical knowledge of facilities operations in a data center or other highly technical field such as semiconductors or pharmaceuticals
Strong communication and presentation skills for this customer facing role
Must have a valid Driver's license

Responsibilities

Collaborate with field sales and corporate account teams to support industry-specific or strategic technical sales opportunities
Assist sales representatives and Corporate Account Managers in making industry-specific technical/application related sales calls and presentations in specific product and market applications
Work closely with clients to understand their technology requirements, recommend suitable solutions, and provide training and support to ensure proper use of implemented systems
Lead problem solving efforts by utilizing various root cause analysis methodologies to resolve application or best practice concerns at customer sites
Conduct Best Practice Gap Analysis to identify gaps in water treatment programs and recommend operational efficiency improvement projects in a documented report
Quantify operational savings for efficiency improvement projects
Collaborate with R&D and Marketing on Innovation projects, from ideation to launch, by completing Phase Gate milestones such as refining value propositions, defining operational savings, creating technical documentation, and educating internal and external stakeholders
Lead innovation pilot applications, technical trials and market trials
Create, manage, and sustain comprehensive knowledge resources tailored for both associates and customers
Facilitate training for associates and customers, sharing your specialized knowledge to foster skill development and proficiency
Coach individuals in the organization on processes, applications, technologies, and value documentation
Research, identify and define market and product application opportunities and assist in developing and implementing marketing plans to capture identified sales opportunities

Skills

Key technologies and capabilities for this role

Adiabatic CoolingData Center CoolingTechnical TroubleshootingSales PresentationsMarket ResearchOperational EfficiencyUtility SystemsWater TreatmentTechnical Training

Questions & Answers

Common questions about this position

What benefits are offered for this Industry Technical Consultant role?

The position includes a comprehensive benefits package starting day 1, covering medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement, paid industry certification, and continuous learning opportunities.

Is this Industry Technical Consultant position remote or flexible?

The role offers a flexible, independent work environment.

What are the main responsibilities of an Industry Technical Consultant?

Key duties include troubleshooting complex client problems, training technical audiences, recommending operational efficiency improvements, assisting sales teams with technical presentations, conducting root cause analysis, leading innovation projects, and facilitating training.

What is the company culture like at Nalco Water, an Ecolab Company?

The company is passionate about career development, tackling meaningful challenges like clean water and healthy environments, and fostering innovation, collaboration with sales and R&D teams, and continuous learning.

What makes a strong candidate for the Industry Technical Consultant I position?

Strong candidates should have technical expertise in water treatment or cooling systems for data centers, problem-solving skills using root cause analysis, experience with innovation projects and training, and the ability to collaborate with sales and client teams.