In-House Repair Representative III at Medtronic

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

Minimum of 4 years of relevant experience
Completion of undergraduate degree in Engineering (Biomedical, Electrical, Mechanical or similar)
Competent knowledge of systems, techniques, and procedures obtained through prior work experience or education
Competent knowledge and understanding of AS/NZ 3551:2012 and ISO 13485:2016
Quality mindset prioritizing patient safety

Responsibilities

Performs in-house servicing on a wide variety of medical devices at the S&R Workshop as per AS/NZ 3551:2012
Performs maintenance, testing, and calibration of repaired medical devices
Performs loan return testing and assists with service loan supply management
Diagnoses electrical, mechanical, software, and systems failures using established procedures
Prepares reports for analysis of product failure trends and serviceability issues
Communicates with field-based technicians for details helpful to failure diagnostics or repair, and may include direct client communication (further queries, quotes, etc.)
Performs new product testing as part of the Australian Pre-delivery inspection process
Provides technical support in areas such as operations, maintenance, safety, testing, process improvement, or post-market development using service manuals, work instructions, and defined plans
Performs testing and troubleshooting on electronic or mechanical components, equipment, or systems
Handles technical data using established formulas and procedures and performs detailed service reports to identify opportunities for improvements to optimize work processes

Skills

Medical Device Repair

Testing

Calibration

Troubleshooting

Electrical Diagnostics

Mechanical Repair

Software Diagnostics

Systems Diagnostics

Process Improvement

Service Reports

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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