In Home Coach San Francisco at Allurion

San Francisco, California, United States

Allurion Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • Bachelor’s degree or associate degree from an accredited institution or equivalent work experience
  • 1+ year(s) of supervisory experience with an excellent aptitude for motivating and coaching employees
  • Excellent interpersonal skills—ability to develop effective relationships with internal and external professionals both virtually and face-to-face
  • Excellent team developing skills
  • Experience supporting and delivering on sales requirements
  • Ability to plan well and prioritize multiple projects simultaneously
  • Maintain character under tight pressure in an adaptable environment
  • Excellent critical thinking skills to collect appropriate data and make good decisions quickly
  • Excellent written and verbal communication skills
  • Active listener; strong communication - verbal and nonverbal
  • Good analysis; solves basic problems
  • Manages time; takes direction from leader
  • Builds relationships with teammates
  • Basic understanding of the products and services offered
  • Adaptable to change; manages change in work priorities
  • Contributing team member and pursues relationships to advance work
  • Provides peer to peer feedback
  • Inspires peers through engagement and team support
  • Reliable transportation required in order to report daily to Forward Stocking Location
  • Technical experience in assembling and/or dissembling electronic devices (preferred)
  • Technical certifications (preferred)
  • 20/20 Corrected Vision
  • Ability to receive detailed information if spoken to

Responsibilities

  • Supervises and coordinates the daily activities of the Delivery Expert Setup Operation
  • Motivates, develops, and guides a team of remote Technicians across the U.S. to ensure outstanding customer service, consistent product offering, and effective task follow-through
  • Manages and instructs the daily activities of the team including using all available instruments to ensure effective supervision, planning, and managing functions
  • Develops experts while driving sales, operational and customer service metrics by motivating experts, holding them accountable for their performance, and providing consistent and targeted feedback
  • Demonstrates an understanding of sales behaviors and resources and customer service best practices while educating teams on Asurion products to ensure Serve, Solve, and Sell with every interaction
  • Uses data to develop action plans for the team to drive sales and operational performance consistent with Asurion’s Core Values
  • Resolves client and internal complaints and questions
  • Communicates solutions, effectiveness, best practices, and opportunities within the organization
  • Adheres to internal standards, policies and procedures
  • Performs other duties as assigned
  • Supervises 5-15 employees
  • Travels 30% of the time, including overnight

Skills

Team Supervision
Sales Management
Customer Service
Performance Metrics
Data Analysis
Leadership Development
Critical Thinking
Interpersonal Skills
Project Prioritization
Conflict Resolution

Allurion

Non-surgical weight loss balloon solutions

About Allurion

Allurion focuses on managing obesity through its unique weight loss solution. The Allurion Balloon is a non-surgical weight loss balloon that can be placed and removed without the need for surgery, endoscopy, or anesthesia. This product is part of the Allurion Program, which includes digital tools like the Allurion Mobile App, Allurion Insights for clinicians, and connected devices such as a scale and health tracker. This combination allows patients and healthcare providers to effectively monitor and manage weight loss. Allurion differentiates itself from competitors by offering a comprehensive program that integrates both the balloon and digital health tools, providing ongoing support for users. The company's goal is to help individuals struggling with obesity achieve sustainable weight loss in a safe and effective manner.

Natick, MassachusettsHeadquarters
2009Year Founded
$112.4MTotal Funding
POST_IPO_EQUITYCompany Stage
Consumer Software, HealthcareIndustries
201-500Employees

Benefits

Paid Vacation
Remote Work Options
Phone/Internet Stipend
Professional Development Budget

Risks

Allurion Balloon lacks U.S. approval, limiting market expansion and revenue potential.
Reliance on digital tools faces competition from evolving technology and digital health solutions.
Debt financing reliance poses risks if revenue growth doesn't meet expectations.

Differentiation

Allurion Balloon offers non-surgical weight loss without endoscopy or anesthesia.
Comprehensive digital tools support weight loss, enhancing patient and provider engagement.
Global market reach with innovative, non-invasive obesity management solutions.

Upsides

$48M financing reduces interest expenses, extends debt maturity, and boosts financial stability.
Launch of Virtual Care Suite in the U.S. strengthens market presence and support.
Experienced executives like Keith Johns enhance leadership and international strategies.

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