[Remote] Senior State Manager, Home Insurance at Kin Insurance

Remote

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$120,000 – $150,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Insurtech, FintechIndustries

Requirements

8-10 years of insurance experience
5+ years of specific insurance product line experience (home and auto preferred)
Underwriting and loss mitigation experience with a focus on geographies prone to severe convective storms and/or hurricanes
In-depth knowledge of insurance products, pricing, risk, and regulatory requirements
Proven managerial skills

Responsibilities

Create lines of business/state strategies, including all operational goals and measures (e.g., customer experience and satisfaction, policyholder retention, quotes, sales, conversion, new business growth, underwriting quality, price segmentation, and claims trends)
Manage P&L responsibility for new lines of business and/or states
File and gain approval of changes that require regulatory approval
Align operational goals and measures across functions for financial planning and evaluation
Define product market fit and deeply understand the needs, behaviors, and pain points of target customer segments; translate customer insights into tangible product enhancements with strong cross-functional collaboration
Analyze feedback and data to understand how coverage offerings are received by agents and customers, the ease of the application process, and overall satisfaction with the insurance product
Work closely with technical teams to enhance user and agent experience for assigned states/products
Communicate and plan state strategies with managers across all functional areas and the leadership team
Identify ways to improve and automate internal processes to advance insurance product development
Represent Kin as a company expert and authority on lines of business and/or states, including detailed understanding of market underwriting, pricing, competitors, agencies, business mix, and regulations
Be responsible for all aspects of management, including pricing, policy and forms, underwriting, regulatory, go-to-market planning, project management, and implementation
Conduct extensive market research, data analysis, and customer feedback to identify gaps in the insurance market and work cross-functionally to implement solutions
Develop integrated state-specific strategies, including actuarial, claims, distribution, and other functional areas, and align and measure goals against financial plans

Skills

Insurance Product Management

Underwriting

Pricing Strategy

Regulatory Compliance

Market Research

Data Analysis

Project Management

Go-to-Market Planning

Policy Forms

Competitor Analysis

Kin Insurance

Simplifies home insurance for homeowners

About Kin Insurance

Kin Insurance simplifies the home insurance experience for homeowners, especially those living in coastal areas. The company offers clear and straightforward insurance options that are easy to understand and obtain, addressing the complexities and high costs typically associated with home insurance. By providing direct-to-consumer policies, Kin eliminates the need for brokers or agents, which helps reduce costs and allows for more personalized service. This model fosters a closer relationship with clients, enhancing customer satisfaction. Kin uses technology and data to offer competitive rates and tailor coverage to meet individual homeowner needs. Their commitment to transparency and customer support is evident, with many clients saving an average of $500 when switching to Kin. The goal of Kin Insurance is to make home insurance more accessible, affordable, and customer-focused, distinguishing itself in the competitive insurance market.

Chicago, IllinoisHeadquarters

2016Year Founded

$317.1MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

501-1,000Employees

Benefits

Medical, dental, and vision

Life & disability

Commuter benefits

401k

Education & professional development

Flexible PTO

Company provided lunch

Risks

Increased competition from insurtech companies like Lemonade and Hippo.

Potential impact of climate change on coastal areas could raise claims costs.

Regulatory challenges in new markets like Texas may complicate operations.

Differentiation

Kin Insurance offers direct-to-consumer policies, eliminating the need for brokers.

The company uses extensive property data for precise pricing and improved underwriting.

Kin focuses on coastal homeowners, providing tailored insurance solutions for high-risk areas.

Upsides

Kin's expansion into Texas taps into an underserved market with high demand.

The company achieved a $1bn valuation, securing its Unicorn status in 2023.

Kin's technology-driven model ensures competitive rates and personalized service.

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