Implementation Project Manager

The Implementation Project Manager will oversee and drive process integration for clients into the company's product suite. This role involves managing activities for new client implementations and internal initiatives, planning, executing, and coordinating client onboarding into the EnableComp service suite. Key responsibilities include managing timelines, deliverables, setting client expectations, communicating regularly, and elevating critical issues. The IPM will provide overall support for the implementation of core service offerings, data integration, and requirement gathering. They will work directly with clients to review project status, action items, and resolve issues, while also consulting to identify solutions for specific client requirements. Collaboration with internal team members to communicate and manage tasks related to client implementation is expected. The role requires effective change management and client expectation management, maintaining real-time project status through online project management tools, and establishing/managing aggressive timelines while confronting critical-path items and deadlines. Providing weekly/monthly reporting and forecasting to management and other key stakeholders on the Operations team is also a part of the role.