Netsuite Implementation Lead
TeamsharesFull Time
Senior (5 to 8 years)
Candidates must possess a Bachelor's degree or equivalent work experience, with 5-8 years of relevant work experience. Healthcare and/or pharmacy experience is strongly preferred, and Salesforce experience is a plus. Proficiency in Microsoft Office and strong communication skills are essential, along with a self-starter mentality and an execution-focused ethos. Applicants must be based in Arkansas, Arizona, California, Colorado, Florida, Georgia, Kansas, Minnesota, Missouri, Nevada, North Carolina, South Carolina, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin.
The Implementation Manager will serve as the primary client contact throughout the implementation process, conducting impact analyses to define requirements and ensuring their documentation and approval. They will create and maintain detailed project plans and open items logs, coordinate cross-functional teams and clients for timely completion of tasks, and monitor progress through weekly status reports. This role involves assisting with escalated issues, providing go-live support, facilitating internal Post Implementation Review meetings, and mentoring other team members. The manager will also support high-volume, high-profile clients, act as a mentor to colleagues, solve identified opportunities through trend analysis and process improvement, and participate in ad-hoc project requests.
Pharmacy benefit management with transparent pricing
SmithRx operates as a Pharmacy Benefit Manager (PBM) that focuses on managing prescription drug plans for self-insured employers and plan sponsors. The company uses a transparent pricing model called "Pass Through Pricing," where it charges only an administrative fee and passes all rebates from prescriptions directly to clients and their members. This model contrasts with traditional PBMs that often inflate drug prices and retain rebates for profit. SmithRx's clients benefit from a technology platform that utilizes real-time data to improve service delivery, ensuring efficient and high-quality pharmacy benefit management. The company also provides a concierge service to enhance support for both members and clients. SmithRx aims to simplify pharmacy benefits while maximizing value for its clients through transparency, advanced technology, and exceptional customer service.