SmithRx

Implementation Manager

Remote

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Health-Tech, Pharmacy Benefit ManagementIndustries

Requirements

Candidates must possess a Bachelor's degree or equivalent work experience, with 5-8 years of relevant work experience. Healthcare and/or pharmacy experience is strongly preferred, and Salesforce experience is a plus. Proficiency in Microsoft Office and strong communication skills are essential, along with a self-starter mentality and an execution-focused ethos. Applicants must be based in Arkansas, Arizona, California, Colorado, Florida, Georgia, Kansas, Minnesota, Missouri, Nevada, North Carolina, South Carolina, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin.

Responsibilities

The Implementation Manager will serve as the primary client contact throughout the implementation process, conducting impact analyses to define requirements and ensuring their documentation and approval. They will create and maintain detailed project plans and open items logs, coordinate cross-functional teams and clients for timely completion of tasks, and monitor progress through weekly status reports. This role involves assisting with escalated issues, providing go-live support, facilitating internal Post Implementation Review meetings, and mentoring other team members. The manager will also support high-volume, high-profile clients, act as a mentor to colleagues, solve identified opportunities through trend analysis and process improvement, and participate in ad-hoc project requests.

Skills

Project Management
Stakeholder Management
Customer Success
Health-Tech
PBM

SmithRx

Pharmacy benefit management with transparent pricing

About SmithRx

SmithRx operates as a Pharmacy Benefit Manager (PBM) that focuses on managing prescription drug plans for self-insured employers and plan sponsors. The company uses a transparent pricing model called "Pass Through Pricing," where it charges only an administrative fee and passes all rebates from prescriptions directly to clients and their members. This model contrasts with traditional PBMs that often inflate drug prices and retain rebates for profit. SmithRx's clients benefit from a technology platform that utilizes real-time data to improve service delivery, ensuring efficient and high-quality pharmacy benefit management. The company also provides a concierge service to enhance support for both members and clients. SmithRx aims to simplify pharmacy benefits while maximizing value for its clients through transparency, advanced technology, and exceptional customer service.

San Francisco, CaliforniaHeadquarters
2016Year Founded
$94.8MTotal Funding
SERIES_CCompany Stage
HealthcareIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Holidays
Wellness Program
Commuter Benefits
Parental Leave
Mental Health Support
Professional Development Budget

Risks

Increased competition from technology-driven PBMs like Capital Rx could erode market share.
Rapid technological advancements may require costly updates to SmithRx's platform.
Potential regulatory scrutiny on PBM pricing models could impact SmithRx's business model.

Differentiation

SmithRx uses a transparent 'Pass Through Pricing' model, unlike traditional PBMs.
The company leverages real-time data for efficient pharmacy benefit management services.
SmithRx offers concierge-level service, enhancing customer satisfaction and support.

Upsides

SmithRx secured $60M in Series C funding, indicating strong investor confidence.
Partnership with Banjo Health enhances prior authorization processes using AI technology.
Collaboration with TheracosBio offers cost-effective drug options for Type 2 Diabetes.

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