IAM/IGA Technical Account Manager - Canada

Canada

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Identity and Access Management, Cybersecurity, SoftwareIndustries

Requirements

Candidates must possess a minimum of 8 years of relevant experience in Identity Governance and Administration and/or Identity and Access Management. Experience leading delivery projects with a strong track record of successful client outcomes in identity transformation programs is required. Professional work experience with an enterprise software company or systems integrator, including interfacing and communicating with clients and partners, is essential. Experience managing multiple projects and proficiency in project planning, resource management, scope, schedule, status, and documentation are necessary. Familiarity with web technologies (XML, SPML/SOAP, Web and Application Servers, HTML), databases (Oracle, Sybase, MSSQL, MySQL), directories (LDAP, AD), enterprise HR systems (SAP, PeopleSoft), programming languages (Java, .NET, C++), identity management provisioning systems (Sun, Oracle, IBM, Novell), and security software or internal IT audit experience are considered a plus.

Responsibilities

The Technical Account Manager will communicate with customers and internal teams to explain products and implementation schedules, reviewing technical requirements and customer interactions. They will assist in pre-sales activities by analyzing prospect requirements and developing service propositions. The TAM will demonstrate products to customers, explain how solutions meet their needs, and identify services to ensure effective use of the Saviynt platform through thought leadership in architecture and design. Responsibilities include producing service implementation estimates, plans, scoping documents, and contracts/SOWs. They will oversee the successful delivery of Professional Services, respond to technical concerns, manage ongoing customer relationships, analyze support requirements, communicate the Saviynt vision and product roadmap, and drive upsell and cross-sell opportunities by negotiating contracts and pricing.

Skills

Identity and Access Management (IAM)

Identity Governance and Administration (IGA)

Technical Account Management

Customer Service

Pre-Sales Support

Product Demonstration

Technical Requirements Analysis

Service Proposition Development

Cybersecurity

Enterprise Identity Cloud

Saviynt

Cloud-based identity security and access governance

About Saviynt

Saviynt provides a cloud-based platform focused on identity security and access governance for businesses. Its services include identity governance and administration, third-party access governance, and cloud privileged access management, all aimed at helping organizations manage and secure digital identities, including those of employees and vendors. The platform features automated workflows and tools that simplify identity lifecycle management, while offering visibility and analytics to help businesses stay audit-ready and reduce identity-related risks. Unlike many competitors, Saviynt emphasizes user-friendliness and ease of implementation, making it accessible for a wide range of clients from small businesses to large enterprises. The company's goal is to protect major brands and support their cloud and security initiatives through a subscription-based model that ensures ongoing revenue and investment in product development.

El Segundo, CaliforniaHeadquarters

2010Year Founded

$165.4MTotal Funding

DEBTCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging identity security startups pose a threat to Saviynt's market share.

Rapid AI advancements may outpace Saviynt's current technological capabilities.

Data privacy and regulatory challenges could hinder global service expansion.

Differentiation

Saviynt offers a unified platform for cloud, enterprise, and big data security.

The AI-powered Intelligence Suite enhances decision-making in identity and access management.

Saviynt's user-friendly platform simplifies identity lifecycle management with automated workflows.

Upsides

Saviynt's recognition as a 2024 Gartner Customers' Choice highlights strong customer satisfaction.

Partnership with SPG expands cybersecurity capabilities and market reach.

Hiring industry experts strengthens Saviynt's leadership and product marketing efforts.

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