[Remote] Managed Services Practice Lead at IDMWORKS

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Finance, Retail, Healthcare, Higher Education, GovernmentIndustries

Requirements

Bachelor’s degree (preferred)

Responsibilities

Primary Responsibilities
Engage in requirements gathering, analyze business processes, and provide recommendations and solutions to clients
Lead architecture and design new IAM solutions across multiple IAM technologies and functional areas
Lead architecture and design of new IAM programs
Lead capacity planning, logical and physical architecture design, hardware requirements definition, availability and continuity discussions
Lead IAM technology assessments and health checks
Lead IAM Program and roadmap development
Communicate IAM program strategy and success to executive management
Installation, Integration, Configuration, and Deployment of IAM solutions
Develop and perform testing for IAM solutions
Provide knowledge transfer, training, and support as necessary
Maintain multiple environments following coding best practices and SDLC
Troubleshoot and maintain IAM solutions including product support
Remain current on IAM and IAM market trends, tools, methodologies, and best practices
Communicate status including timely reporting and escalation of issues and risks
Possess excellent interpersonal, written, and oral communication skills
Ability to work in a team settings and multi-task environment
Author technical documentation
Perform other duties as assigned
Sales Responsibilities
Develop LOE's
Lead sales and scoping calls
Lead in presales demos and POCs
Create sales and marketing material
Contribute to RFP responses
Assist in proposal and SOW creation/review
Deliver presales workshops and assessments
Management Responsibilities
Interview prospective candidates
Manage practice of individual contributors
Participate in performance evaluation and discipline processes for subordinates
Work with resourcing for project staffing
Provide resourcing forecast and utilization variance justifications
Provide project oversight, guidance, and issues escalation
Create, assign, and manage practice bench projects
Assist in development of standard processes, documents, methodologies, etc. for practice
Assist in identification, vetting, and offering development of new IAM technologies
Assist in development and maintenance of internal lab and demo environment
Maintain vendor/partner relationships with key technology partners
Vet subcontractors for deployment on projects

Skills

Key technologies and capabilities for this role

IAMIdentity ManagementAccess ManagementSolution ArchitectureIAM DesignRequirements GatheringBusiness Process AnalysisTeam LeadershipPre-salesClient Management

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the role involves providing oversight of a remote team, and the company has been a pioneer in remote work for over 20 years with teams across the US, Canada, and India.

What are the main responsibilities of the Managed Services Practice Lead?

Responsibilities include leading IAM architecture and design, requirements gathering, capacity planning, technology assessments, program roadmap development, installation and deployment of IAM solutions, testing, troubleshooting, and sales activities like pre-sales engagements.

What skills are required for this role?

Key skills include expertise in IAM technologies, architecture and design, communication with executive management, excellent interpersonal and oral/written communication skills, ability to work in team settings, multi-tasking, and staying current on IAM trends and best practices.

What is the company culture like at IDMWORKS?

IDMWORKS features a tight-knit team of IAM professionals with a relentless commitment to delivering amazing customer experiences, fostering long-term business partnerships, and supporting remote work across multiple countries.

What makes a strong candidate for this Practice Lead position?

A strong candidate has deep IAM expertise for leading architecture, design, and program development, experience overseeing remote teams, excellent communication skills for client and executive interactions, and the ability to drive pre-sales and service delivery.

IDMWORKS

Provides identity and access management services

About IDMWORKS

IDMWORKS provides Identity and Access Management (IAM) services to businesses of all sizes, helping them secure and manage digital identities. Their services include consulting, systems integration, and managed services, which are tailored to meet the specific needs of each client. IDMWORKS operates in the cybersecurity market and is known for its vendor-neutral solutions, allowing them to work with various technologies and systems. This flexibility sets them apart from competitors who may be tied to specific vendors. The company aims to assist organizations in accelerating their digital transformation and enhancing their security posture. With a strong track record of over 2200 successful IAM engagements and the management of more than 5 billion identities, IDMWORKS is focused on delivering high-quality services that integrate seamlessly with clients' existing systems.

Coral Gables, FloridaHeadquarters

2004Year Founded

$1MTotal Funding

SEEDCompany Stage

Consulting, CybersecurityIndustries

51-200Employees

Benefits

Remote Work Options

Risks

Emerging IAM startups offer innovative solutions at lower costs, increasing competition.

Rapid AI evolution may outpace IDMWORKS' current technology offerings.

Shift towards cloud-based IAM solutions challenges traditional on-premises models.

Differentiation

IDMWORKS offers vendor-neutral IAM solutions tailored to diverse client needs.

The company has provisioned over 5 billion identities, showcasing its extensive experience.

IDMWORKS focuses on deep integration with existing systems for seamless digital transformation.

Upsides

Increased demand for Zero Trust models boosts IAM solution growth.

Remote work trends accelerate the need for robust IAM solutions.

AI integration in IAM systems enhances threat detection and response capabilities.

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