HRBP, Manager - Retail Call Center & Mail (Mt. Prospect, IL) at CVS Health

Mt Prospect, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, RetailIndustries

Requirements

5+ years Human Resources, Strategy, or Project Management experience or equivalent in another similar field
Strong Communication Skills
Effective organization and planning skills as well as proven analytical, quantitative, and problem-solving skills
Ability to translate business challenges into a comprehensive HR strategy
Ability to travel for business needs, up to 10% (including plane travel)
Must live within a commutable distance of the CVS Health Mail Facility in Mt. Prospect, IL (hybrid role)

Responsibilities

As Strategic Partner: With leaders and senior HR partners/leaders develops business strategies and aligns, builds and executes the HR strategy to address the current and future direction of HR
Supports and delivers broad scale human resource consulting, coaching and human capital solutions to leaders and colleagues
Evaluates and advises on the impact of new programs/strategies and regulatory action as those items impact the attraction, motivation, development, and retention of team members
Coaches and develops leaders to optimize performance
Develops rich talent pipelines needed to drive both current and future business needs
Builds a change-capable organization that helps colleagues to thrive in a constantly changing environment
Identifies, escalates and addresses implications of organizational change and local policy/practice initiatives
As Operations Manager: Brokers consulting, project and other works with COEs, leveraging enterprise resources and expertise
Effectively analyze, leverage and share key insights and actions based on HR data and metrics
Leverages technology, tools and resources to optimize organizational effectiveness (people, process, policy)
As Cultural Ambassador: Recognizes, articulates and helps shape company, client and HR team culture
Sustains leader focus on engagement of colleagues; recognizes trends; designs and implements HR solutions to address
Facilitates finding HR solutions to difficult/urgent situations
Facilitates dialogue and discussion to align others on values and encourage collaboration

Skills

HR Business Partnering

Workforce Planning

Talent Acquisition

Performance Management

Change Management

Organizational Design

Compensation

Talent Reviews

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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