HR Shared Services - Principal Associate at Capital One

Richmond, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Human ResourcesIndustries

Requirements

  • Bachelor's degree or military experience
  • At least 3 years of risk management experience
  • At least 2 years of project management experience
  • At least 3 years of experience supporting, partnering and interacting with internal business clients
  • Preferred Qualifications
  • 4+ years of Risk Management experience including Risk & Controls Management, Issues Management, Reporting and Audit and Examinations
  • 1+ years experience with risk management frameworks
  • Project Management Professional certification (PMP), Lean, Agile or Six Sigma certification
  • Impeccable judgment, relationship building skills, and customer focus
  • Ability to balance the needs of the organization, leaders and associates to deliver against a robust agenda
  • Ability to identify, analyze, and solve problems and thrive in ambiguity
  • Passion for learning with a growth mindset

Responsibilities

  • Partner with Risk Advisors and business SMEs to support design, identification, implementation, and documentation of controls to mitigate operational risks and ensure adherence to internal and external requirements across a matrixed business ecosystem
  • Support execution of risk assessments, controls testing, process documentation, reporting, etc
  • Manage all quality assurance and quality control review follow up related to risk assessments and control testing results
  • Manage risk and control documentation & approval activities; ensure risk and control records remain adherent to all enterprise standards and requirements by monitoring process health and exception reports
  • Become a subject matter expert in Payroll risks and controls for global footprint
  • Support the Payroll department through audits (internal, external)
  • Build relationships with various teams, including risk, across the enterprise to ensure effective introduction of and compliance with required regulations
  • Engage with Global teams to provide support and guidance to ensure compliance with required regulations
  • Manage a repository of L2 process artifacts
  • Track and resolve process breakdowns

Skills

Risk Management
Controls Management
Project Management
Risk Assessments
Controls Testing
Process Documentation
Quality Assurance
Quality Control
Audit Support
Payroll Risks
Issues Management
PMP
Lean
Agile
Six Sigma

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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