HR Shared Services Coordinator at Columbia Sportswear Company

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Apparel, SportswearIndustries

Requirements

High School Diploma or equivalent experience (some positions may require 2+ years of technical training)
Typically 2-5 years of related experience
2-5 years of related administrative support experience (previous lead role or process leadership experience preferred)
Higher education or vocational training specializing in Human Resources, Business Administration, Office Management or a related field preferred
Excellent customer service focus, approach and attitude
Excellent planning, coordination and organizational skills
Ability to professionally prioritize conflicting and sometimes confidential demands in a front-line, customer-facing position
General office and business knowledge
Great attention to detail
Ability to work within defined organizational policies and procedures and willingness to suggest/implement process and efficiency improvements
Ability to apply privacy concepts rooted in core privacy principles, like Data Minimization, when collecting, using, or sharing personal information of job candidates and employees
Established knowledge of job skills and procedures needed to perform own job
Ability to work under general supervision with instructions provided for new work, recognize and solve typical problems using established procedures, and refer complex issues to senior personnel

Responsibilities

Oversee day-to-day operations of HR front desk to provide professional and branded experiences for candidates interviewing for open positions
Greet job candidates and employees visiting the HR front desk and ensure a positive customer experience for candidates and guests
Respond to general employee questions regarding benefits enrollment, changes to benefits, benefit coverage, and HR practices/policies
Support the benefits department in activities including data entry and auditing
Ensure smooth daily operations by maintaining and recommending changes to established policies and procedures
Lead assigned HR staff (interns or temporaries) by providing daily assignments, direction, training, and follow-up
Support the HR management team with general administrative duties including coordinating schedules, travel, reconciliation of expenses, communications, and other management requests
Maintain positive open lines of communication with management, staff, and other departments to contribute to smooth flow of information and efficient operation of the HR organization
Understand and apply appropriate data privacy protections when working with employee data
Perform other duties as assigned (5%)

Skills

Key technologies and capabilities for this role

HR AdministrationCustomer ServiceBenefits AdministrationData EntryAuditingSchedulingTravel CoordinationExpense ReconciliationTeam LeadershipData PrivacyHR PoliciesAdministrative Support

Questions & Answers

Common questions about this position

What experience is required for the HR Shared Services Coordinator role?

The role typically requires 2-5 years of related administrative support experience, with a High School Diploma or equivalent. Some higher education or vocational training in Human Resources, Business Administration, or Office Management is preferred, and previous lead role or process leadership experience is a plus.

What key skills are needed for this position?

Candidates need excellent customer service focus, planning, coordination and organizational skills, ability to prioritize confidential demands in a customer-facing role, great attention to detail, and knowledge of data privacy principles.

Is this a remote position, and what is the work schedule?

The role is at the corporate location with HR front desk responsibilities and a standard work schedule. No remote work or travel is mentioned.

What does the role involve in terms of leading others?

The position leads assigned HR staff, including interns or temporaries, by providing daily assignments, direction, training, and follow-up.

What makes a strong candidate for this HR Coordinator position?

Strong candidates will have 2-5 years of administrative support experience, preferably with leadership exposure, excellent customer service skills, organizational abilities, attention to detail, and understanding of data privacy in a front-line role.

Columbia Sportswear Company

Designs and sells outdoor apparel and gear

About Columbia Sportswear Company

Columbia Sportswear Company designs and sells a variety of outdoor clothing and gear, including jackets, shirts, pants, shorts, footwear, and accessories like hats and backpacks. Their products are aimed at outdoor enthusiasts, hikers, campers, and active individuals of all ages. Columbia's products are known for their quality and durability, setting them apart from competitors in the outdoor apparel market. The company operates through a direct-to-consumer model, selling via their website, retail stores, and partnerships with other retailers, which helps them reach a wide audience. Their goal is to provide high-quality outdoor gear that enhances the experience of those who enjoy outdoor activities.

Portland, OregonHeadquarters

1938Year Founded

$40KTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees