HR Shared Services Coordinator at Columbia Sportswear Company

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Apparel, Sporting GoodsIndustries

Requirements

High School Diploma or equivalent experience (some positions may require 2+ years of technical training)
Typically 2-5 years of related experience
2-5 years of related administrative support experience (previous lead role or process leadership experience is a plus)
Some higher education or vocational training specializing in Human Resources, Business Administration, Office Management or a related field preferred
Excellent customer service focus, approach and attitude
Excellent planning, coordination and organizational skills
Ability to professionally prioritize conflicting and sometimes confidential demands in a front-line, customer-facing position
General office and business knowledge
Great attention to detail
Ability to work within defined organizational policies and procedures and willingness to suggest/implement process and efficiency improvements
Ability to apply privacy concepts rooted in core privacy principles, like Data Minimization, when collecting, using, or sharing personal information of job candidates and employees
Knowledge of processes and procedures essential to complete administrative work (Career Band: Support)
Established knowledge of job skills and procedures needed to perform own job
Works under general supervision with instructions provided for new work; recognizes and solves typical problems using established procedures

Responsibilities

Greets job candidates and employees at the HR front desk and ensures a positive customer experience for candidates and guests
Answers employee benefit questions and provides leadership for the work of HR interns or temporaries
Provides administrative support to HR managers
Oversees day-to-day operations of HR front desk to provide professional and branded experiences for candidates interviewing for open positions
Responds to general employee questions regarding benefits enrollment, changes to benefits, benefit coverage, and HR practices/policies
Supports the benefits department in a variety of activities including data entry and auditing
Ensures smooth daily operations by maintaining and recommending changes to established policies and procedures
Leads assigned HR staff by providing daily assignments, direction, training, and follow-up
Supports the HR management team with general administrative duties including coordinating schedules, travel, reconciliation of expenses, communications, and other management requests
Maintains positive open lines of communication with management, staff, and other departments to contribute to smooth flow of information and efficient operation of the HR organization
Understands and applies appropriate data privacy protections when working with employee data
Performs other duties as assigned (5%)

Skills

Key technologies and capabilities for this role

HR AdministrationCustomer ServiceBenefits EnrollmentData EntryAuditingAdministrative SupportStaff LeadershipSchedulingExpense ReconciliationData PrivacyOffice Management

Questions & Answers

Common questions about this position

What experience is required for the HR Shared Services Coordinator role?

The role typically requires 2-5 years of related administrative support experience, with a High School Diploma or equivalent. Previous lead role or process leadership experience is a plus, and higher education or vocational training in Human Resources, Business Administration, or Office Management is preferred.

Is this position remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are needed for this HR position?

Key skills include excellent customer service focus, planning, coordination and organizational skills, ability to prioritize confidential demands in a customer-facing role, great attention to detail, and knowledge of data privacy principles.

What makes a strong candidate for this HR Coordinator position?

A strong candidate has 2-5 years of administrative support experience, preferably with leadership experience, excellent customer service skills, organizational abilities, attention to detail, and familiarity with HR processes, policies, and data privacy.

Columbia Sportswear Company

Designs and sells outdoor apparel and gear

About Columbia Sportswear Company

Columbia Sportswear Company designs and sells a variety of outdoor clothing and gear, including jackets, shirts, pants, shorts, footwear, and accessories like hats and backpacks. Their products are aimed at outdoor enthusiasts, hikers, campers, and active individuals of all ages. Columbia's products are known for their quality and durability, setting them apart from competitors in the outdoor apparel market. The company operates through a direct-to-consumer model, selling via their website, retail stores, and partnerships with other retailers, which helps them reach a wide audience. Their goal is to provide high-quality outdoor gear that enhances the experience of those who enjoy outdoor activities.

Portland, OregonHeadquarters

1938Year Founded

$40KTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees