Ability to carry out job functions and responsibilities as assigned
Support the application of club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, and escalate concerns as appropriate
Ensure a safe and positive environment for members and team members
Embrace inclusion and diversity through collaboration and respect
Work as a team to achieve goals and deliver GOLD club standards
Move with speed and agility, innovate, and adapt
Maintain a friendly and positive attitude
Understand how to access and read production and/or financial performance reporting for the department
See the connection between consistent execution and business impact
Responsibilities
Participate in weekly meetings with CoE (Center of Excellence) and set up 2nd interviews for Club Manager/Assistant Club Manager
Conduct new Team Member orientation
Facilitate and track training for all new hires
Act as the "on-site administrator" of intranet-based training and communications system to coordinate club training needs (e.g., cashier training, safety)
Control comprehensive scheduling processes for all hourly Team Members
Ensure club payroll is completed accurately and timely weekly and maintain all payroll records properly
Ensure club performance management process, disciplinary process, and corresponding logs are maintained
Administer all personnel paperwork, including new hire paperwork, hourly wage increases, hourly promotions, terminations, worker's compensation, and unemployment claims
Support club talent acquisition efforts, including ensuring the in-club hiring table and recruitment marketing materials are set to GOLD standards
Support administrative functions in the club, participate in the hiring process as assigned, facilitate benefit enrollment, assist in updating and maintaining HR records, filing, and team member communication