PR & Communications Lead
ElevenLabsFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
The Head of Strategic Communications should have 6-12+ years of experience in strategic communications, corporate PR, or journalism, preferably with a tech or data-driven focus. Candidates must possess deep experience leveraging AI tools for content creation, media monitoring, and data storytelling, along with exceptional writing and editing skills. Proven ability to translate complex AI and workforce trends into clear, impactful stories is essential, as is executive presence and the ability to represent the company with media, policy leaders, the board, and investors. Experience serving as a chief spokesperson and handling crisis situations is preferred. The role requires the ability to work from the San Francisco office five days a week.
The Head of Strategic Communications will develop and execute the company's comprehensive communications strategy, shaping narratives around Instawork's vision, product innovation, and labor economics research. This role involves building and expanding relationships with top-tier media, policymakers, and industry influencers, and translating AI advancements and workforce data into engaging, human-centered stories. Responsibilities include securing high-profile speaking opportunities, collaborating with Product and Marketing to highlight AI capabilities, and leveraging Instawork's Economic Research program and proprietary data to create compelling communications. Additionally, the Head of Strategic Communications will work closely with leadership to mine human-centric stories from internal teams, partners, and professionals, and develop internal communications programs to ensure employee engagement.
Connects businesses with vetted hourly workers
Instawork connects businesses with over 5 million vetted short-term, seasonal, and temp-to-hire workers through its online platform. It primarily serves companies looking for hourly workers, offering a solution that is more efficient than traditional staffing agencies. The platform features an intelligent matching system that pairs businesses with suitable workers from its extensive database, supported by a rigorous vetting process to ensure reliability. This has led to a high demand for Instawork's workers, with 93% of businesses wanting them to return and a low 2% no-show rate. Businesses can view worker profiles and experience before they pick up shifts, and those looking for full-time employees can also search and hire from the database. Instawork generates revenue by charging businesses for connecting them with workers, and its importance grew during the pandemic, solidifying its market position.