Head of Strategic Communications at Instawork

Chicago, Illinois, United States

Instawork Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, AI, Workforce Technology, Labor MarketplaceIndustries

Requirements

The Head of Strategic Communications should have 6-12+ years of experience in strategic communications, corporate PR, or journalism, preferably with a tech or data-driven focus. Candidates must possess deep experience leveraging AI tools for content creation, media monitoring, and data storytelling, along with exceptional writing and editing skills. Proven ability to translate complex AI and workforce trends into clear, impactful stories is essential, as is executive presence and the ability to represent the company with media, policy leaders, the board, and investors. Experience serving as a chief spokesperson and handling crisis situations is preferred. The role requires the ability to work from the San Francisco office five days a week.

Responsibilities

The Head of Strategic Communications will develop and execute the company's comprehensive communications strategy, shaping narratives around Instawork's vision, product innovation, and labor economics research. This role involves building and expanding relationships with top-tier media, policymakers, and industry influencers, and translating AI advancements and workforce data into engaging, human-centered stories. Responsibilities include securing high-profile speaking opportunities, collaborating with Product and Marketing to highlight AI capabilities, and leveraging Instawork's Economic Research program and proprietary data to create compelling communications. Additionally, the Head of Strategic Communications will work closely with leadership to mine human-centric stories from internal teams, partners, and professionals, and develop internal communications programs to ensure employee engagement.

Skills

Strategic Communications
Public Relations
Media Relations
AI Tools
Content Creation
Media Monitoring
Data Storytelling
Thought Leadership
Spokesperson
Crisis Communications
Writing
Editing

Instawork

Connects businesses with vetted hourly workers

About Instawork

Instawork connects businesses with over 5 million vetted short-term, seasonal, and temp-to-hire workers through its online platform. It primarily serves companies looking for hourly workers, offering a solution that is more efficient than traditional staffing agencies. The platform features an intelligent matching system that pairs businesses with suitable workers from its extensive database, supported by a rigorous vetting process to ensure reliability. This has led to a high demand for Instawork's workers, with 93% of businesses wanting them to return and a low 2% no-show rate. Businesses can view worker profiles and experience before they pick up shifts, and those looking for full-time employees can also search and hire from the database. Instawork generates revenue by charging businesses for connecting them with workers, and its importance grew during the pandemic, solidifying its market position.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$144MTotal Funding
SERIES_DCompany Stage
Consulting, Consumer SoftwareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Paid Holidays
Home Office Stipend
Phone/Internet Stipend
Commuter Benefits
Paid Sick Leave
Health Savings Account/Flexible Spending Account
401(k) Retirement Plan
Stock Options

Risks

Competition from gig economy platforms like Wonolo and Bluecrew is increasing.
Regulatory scrutiny over worker classification could impact Instawork's business model.
Economic downturns in hospitality may reduce demand for hourly workers.

Differentiation

Instawork offers an automated matching solution for hospitality professionals and businesses.
The platform connects businesses with over 5 million vetted short-term and seasonal workers.
Instawork's intelligent matching system ensures high demand and low no-show rates.

Upsides

Post-pandemic demand for flexible work solutions boosts Instawork's market relevance.
Acquisition of Able Jobs expands Instawork's tools and global market offerings.
Expansion into Phoenix and Savannah captures regional demand for flexible staffing.

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