Head of Region, Africa at Remitly

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial Services, RemittancesIndustries

Requirements

10+ years of experience in fintech, consumer tech, strategy consulting, financial services, or e-commerce – ideally with emerging markets exposure
Experience working in or with African markets; strong preference for candidates from the diaspora with a deep understanding of the region's regulatory and consumer landscape
A "roll-up-the-sleeves" mindset combined with strategic depth and a strong desire to win
Experience operating in a global matrixed environment with cross-functional stakeholders
Proven ability to own and manage P&Ls, with strong understanding of drivers for high-volume, high-frequency transaction businesses
Demonstrated skill in data modelling, business analytics, and hypothesis-driven decision making
Structured thinker able to manage ambiguity, influence diverse teams, and lead with heart, business sense, and insight
A strong grasp of FX markets and proven track record in making high stakes risk decisions
Strong preference for candidates with remittance industry experience
Operate at the intersection of strategy, execution, and empathy, and are excited to grow as a future GM, COO, or CPO
Grasp over the technical aspects of product delivery and/or data analytics, driving velocity in insight generation and shipping velocity

Responsibilities

Own the Regional P&L: Deliver performance against annual business plans and budgets, optimizing for long-term customer lifetime value (LTV) and attractive unit economics
Drive Strategic Clarity & Executional Excellence: Build and execute region-wide strategies across product, pricing, marketing, customer experience, and regulatory functions
Champion Customer Empathy: Serve as the voice of the African customer segments, integrating their preferences and pain points into tailored product and value propositions
Shape and Influence Cross-Functional Roadmaps: Collaborate with global teams across Product, Engineering, Marketing, Pricing, Risk, and Compliance to advocate for African market priorities
Lead with Integrative Thinking: Connect dots across metrics, customer behavior, external factors, and internal strategies to craft holistic growth plans and scalable frameworks
Develop and Prioritise Business Cases: Identify growth opportunities, assess trade-offs, and influence roadmap prioritization using structured customer/business impact frameworks
Lead high-impact initiatives and team: Uplevel business reviews, OKRs, and strategic planning for the region; provide strategic clarity and lead high-impact initiatives
Deliver product: Drive velocity in insight generation and shipping velocity for the customers that you serve

Skills

P&L Management

Strategic Planning

Product Management

Pricing Strategy

Marketing

Customer Experience

Regulatory Compliance

African Markets

Analytical Skills

Customer Empathy

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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