Head of Partner Programs

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, SoftwareIndustries

Requirements

Candidates should possess 10+ years of experience in partner programs, channel management, or sales enablement, ideally within the UCaaS or SaaS technologies. They should demonstrate a deep understanding of sales motions, partner ecosystems, and the partner’s role in driving revenue across Resale, Agency (Referral), Marketplace, and Service Provider models.

Responsibilities

As the Head of Global Partner Programs, you will lead the development and management of revenue-generating partner programs, focusing on optimizing sales motions across the global partner ecosystem. You will collaborate with sales, marketing, and partner teams to design and execute scalable partner programs that enhance partner success and drive revenue growth. This includes equipping partners with necessary tools and training, establishing clear metrics to evaluate program effectiveness, and coordinating with regional teams to ensure alignment and customize programs for regional relevance. Furthermore, you will foster meaningful relationships with the global partner ecosystem and ensure global program consistency while adapting initiatives to local market needs.

Skills

Partner Programs

Channel Management

Sales Enablement

UCaaS

SaaS

Sales Motions

Partner Ecosystems

Revenue Generation

Resale

Agency

Marketplace

Service Provider

Sales

Marketing

Partner Teams

Metrics

Regional Alignment

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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