Head of Disputes Go To Market - Global Banking Industry

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

The Head of Disputes Go To Market requires a deep expertise in the Financial Services market, particularly within the Banking sector (consumer, commercial, corporate, fintech & payments), and a proven ability to build and maintain relationships with executive and C-suite stakeholders. Strong communication and interpersonal skills are essential, as is a visionary and fact-based approach to problem-solving and strategic thinking.

Responsibilities

The Head of Disputes Go To Market will identify and localize ServiceNow Disputes and related solutions to the Financial Services market, working closely with customer-centric industry transformation sales teams and core functions. They will serve as the main point of contact for related pursuits, aligning with strategic Financial Services clients, seeding and developing opportunities, and acting as the key corporate Subject Matter Expert (SME) stakeholder. This role involves customer-focused pipeline development through leadership at industry events and executive business reviews, as well as partnering with account executives to progress pipeline by infusing industry expertise into account strategy and forming relationships with key buying center executives.

Skills

Industry transformation

Sales strategy

Customer-centric solutions

Financial Services

Localization

Solution positioning

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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