Responsibilities

The Compliance Analyst will conduct routine to complex fraud investigations, applying professional judgment to analyze and resolve cases efficiently, investigate and process Regulation Z/E claims (ACH/Card Disputes), execute Visa chargeback processes effectively, conduct informational and admission-seeking interviews with stakeholders, monitor and analyze financial transactions to proactively identify and mitigate fraud risks, collaborate with product and marketing teams to ensure adherence to consumer protection regulations, conduct research and document regulatory changes, support maintenance and improvement of compliance policies, participate in risk assessments, assist in creating and delivering compliance training, and provide guidance and clear documentation to stakeholders regarding regulatory compliance expectations.