Guest Service Supervisor at Global Partners

West Coxsackie, New York, United States

Global Partners Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, EnergyIndustries

Requirements

  • Demonstrated ability to provide pleasant greetings and parting remarks to guests
  • Superior relationship-building skills and the ability to establish connections with guests and associates
  • Confident demeanor, making eye contact with guests
  • A trustworthy and responsible individual
  • Detail-oriented and possessing excellent organizational skills
  • Ability to defuse issues using problem-solving techniques
  • A proven self-starter with demonstrated decision-making abilities
  • Ability to direct others and prioritize tasks

Responsibilities

  • Oversee employees, ensuring they perform all job duties as implemented by management
  • Provide constructive feedback to employees to improve performance
  • Greet guests and provide an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies and procedures
  • Operate the point of sale system according to corporate standards, maintaining proper cash levels
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
  • Ensure the 24/7 execution of all guest service programs and processes
  • Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
  • Replenish products to maintain in-stock conditions
  • Address guest inquiries and concerns

Skills

Customer Service
Leadership
Team Supervision
Employee Coaching
Problem Solving
Organizational Skills
Communication
Point of Sale Operation
Store Operations
Safety Compliance

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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