[Remote] Early Career Trainee - Field Services Engineer at GE Healthcare

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Bachelor's degree in Biomedical Engineering or Electronics Engineering
1 - 2 years of Field Services experience is plus
Technical and analytical skills
Comprehensive knowledge of the MRI, X-RAY and CT basics
Proficiency in English
Ability to work independently or in group
High work standards and quality
Ability to take initiative and motivated
Valid driving license
Plans and organizes work effectively
Strong communications, listening and interpersonal skills
Good Customer skills; deals tactfully and effectively with differences of opinion

Responsibilities

Basic troubleshooting, installation, maintenance and service repair needs on designated equipment
Completing Preventative Maintenance and Field Modification Instructions
Ordering and managing repair parts cycle times
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction
Maintaining tools and test equipment properly and ensuring they are calibrated
Meeting Health and Human Services, Environment Health and Safety and/or other applicable regulatory requirements
Managing vendors’ service delivery processes in compliance with GE HealthCare policies
Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving
Identifies Sales opportunities, communicates to account team and assists in Account Sales visits
Working as a member of the local team to provide efficient service delivery to all accounts within assigned area
Developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models

Skills

Key technologies and capabilities for this role

Biomedical EngineeringElectronics EngineeringField ServiceTroubleshootingInstallationPreventative MaintenanceMRIX-RAYCTCustomer ServiceRoot Cause AnalysisService Repair

Questions & Answers

Common questions about this position

What are the required qualifications for this Early Career Trainee position?

Candidates need a Bachelor's degree in Biomedical Engineering or Electronics Engineering, proficiency in English, technical and analytical skills, comprehensive knowledge of MRI, X-RAY and CT basics, ability to work independently or in a group, strong communication and interpersonal skills, and a valid driving license. 1-2 years of Field Services experience is a plus.

What is the job location for this Field Service Engineer role?

The job location is Giza / Cairo.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at GE HealthCare?

GE HealthCare fosters a culture of inclusion, diversity, care, collaboration, and support, with total rewards designed to unlock ambition and provide flexibility. It is an Equal Opportunity Employer making decisions without regard to protected characteristics.

What makes a strong candidate for this Field Service Engineer trainee role?

Strong candidates have a relevant engineering degree, knowledge of medical imaging equipment like MRI, X-RAY, and CT, field services experience, excellent customer and communication skills, ability to work independently or in teams, and a valid driving license.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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