Guest Service Supervisor at Global Partners

Trumbull, Connecticut, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Genuine love to take care of guests and demonstrate pride in work
Provide pleasant greetings and parting remarks, make eye contact, and build relationships with guests and associates
Be trustworthy and responsible
Detail-oriented with excellent organizational skills
Defuse issues utilizing problem-solving techniques
Proven self-starter with demonstrated decision-making ability
Ability to direct others and prioritize tasks

Supervise employees, ensuring they perform all job duties implemented by management
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards, maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenishes products to ensure in-stock conditions
Address inquiries and complaints from guests