Growth Solution Analyst, Junior at Shift5

Center Valley, Pennsylvania, United States

Shift5 Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, PaymentsIndustries

Requirements

  • Strong communication and project management skills
  • Ability to adapt to a fast-paced environment with process-driven modifications and learning on the fly
  • Experience or capability in performing quality control testing in internal and external lab environments
  • Ability to work with development teams on troubleshooting technical issues
  • Capability to work with internal and external teams for successful integrations of partner software
  • Onsite availability at Shift4 locations in Center Valley, PA or Las Vegas, NV (relocation assistance may be available)
  • Ability to maintain a high level of confidentiality and discretion

Responsibilities

  • Test new applications/hardware/software to ensure functional requirements are met
  • Conduct comprehensive data analysis to identify trends, patterns, and growth opportunities
  • Develop and maintain reporting tools and dashboards to help understand business performance
  • Analyze process issues and bottlenecks to make improvements and drive efficiency
  • Communicate and validate requirements with relevant stakeholders to ensure alignment with business objectives
  • Perform data discovery, analysis, and modeling to support strategic decision-making
  • Develop and implement growth strategies based on data-driven insights
  • Collaborate with cross-functional teams to ensure seamless integration of growth initiatives
  • Monitor and analyze key performance metrics related to growth initiatives, identify areas for improvement, and implement changes
  • Lead and mentor junior analysts, providing guidance, support, and performance management
  • Stay current with industry trends and emerging technologies related to data analysis and growth strategies, recommending improvements
  • Develop workflows, monitor performance, and observe utilization of software and physical hardware
  • Create detailed documentation and articulate instructions to a variety of people
  • Maintain aggressive timelines for assigned projects
  • Develop and maintain relationships with technical team members across brands
  • Complete ticket escalations to the Growth Solutions Department from various departments
  • Escalate unresolved issues to development teams for additional troubleshooting assistance
  • Update various trackers relating to active project assignments and tasks
  • Act as project manager for assigned projects, seeing them through to completion

Skills

Key technologies and capabilities for this role

Project ManagementQuality Control TestingHardware TestingSoftware TestingTroubleshootingPayment IntegrationsTechnical SolutionsLab Testing

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This role is onsite and can be based at Shift4 locations in Center Valley, PA or Las Vegas, NV. Relocation assistance may be available.

What are the key skills required for the Growth Solutions Analyst role?

The role requires strong communication and project management skills, ability to adapt to a fast-paced environment, experience with quality control testing, data analysis, troubleshooting technical issues, and collaboration with cross-functional teams.

What is the salary for this position?

This information is not specified in the job description.

What is the work environment like at Shift4?

The role involves a fast-paced environment with project-oriented teamwork, collaboration across various internal and external teams, and hands-on testing in lab environments.

What makes a strong candidate for this junior analyst role?

A strong candidate will demonstrate strong communication and project management skills, adaptability in a fast-paced setting, hands-on experience with testing hardware/software, and the ability to conduct data analysis and collaborate across teams.

Shift5

Observability platform for operational technology

About Shift5

Shift5 offers an observability platform that focuses on cybersecurity and data analytics for operational technology (OT) in defense and transportation sectors. The platform collects and analyzes data from onboard systems, such as buses and weapon systems, and is protocol-agnostic, allowing it to adapt to various data communication protocols. By providing real-time insights, Shift5 helps clients improve safety, maintenance scheduling, and threat detection. The company's goal is to enable better decision-making to enhance the reliability and performance of their fleets.

Kansas City, MissouriHeadquarters
2019Year Founded
$104.1MTotal Funding
SERIES_BCompany Stage
Data & Analytics, CybersecurityIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
401(k) Retirement Plan
401(k) Company Match
Employer-paid Life and Disability Insurance

Risks

Emerging OT cybersecurity startups could threaten Shift5's market share.
Rapid evolution of cyber threats may outpace Shift5's technological capabilities.
Economic downturns could lead to reduced budgets for cybersecurity solutions.

Differentiation

Shift5 offers a protocol-agnostic platform adaptable to any data communication protocol.
The company provides real-time, data-driven insights for defense and transportation sectors.
Shift5's platform enhances safety, availability, and resilience of operational technology assets.

Upsides

Growing demand for cybersecurity in transportation due to rising cyber threats.
Increased interest in predictive maintenance technologies to reduce costs and improve reliability.
U.S. Department of Defense's focus on cybersecurity presents opportunities for Shift5.

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