Growth Solution Analyst, Junior at Shift5

Center Valley, Pennsylvania, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, PaymentsIndustries

Requirements

Strong communication and project management skills
Ability to adapt to a fast-paced environment with process-driven modifications and learning on the fly
Experience or capability in performing quality control testing in internal and external lab environments
Ability to work with development teams on troubleshooting technical issues
Capability to work with internal and external teams for successful integrations of partner software
Onsite availability at Shift4 locations in Center Valley, PA or Las Vegas, NV (relocation assistance may be available)
Ability to maintain a high level of confidentiality and discretion

Responsibilities

Test new applications/hardware/software to ensure functional requirements are met
Conduct comprehensive data analysis to identify trends, patterns, and growth opportunities
Develop and maintain reporting tools and dashboards to help understand business performance
Analyze process issues and bottlenecks to make improvements and drive efficiency
Communicate and validate requirements with relevant stakeholders to ensure alignment with business objectives
Perform data discovery, analysis, and modeling to support strategic decision-making
Develop and implement growth strategies based on data-driven insights
Collaborate with cross-functional teams to ensure seamless integration of growth initiatives
Monitor and analyze key performance metrics related to growth initiatives, identify areas for improvement, and implement changes
Lead and mentor junior analysts, providing guidance, support, and performance management
Stay current with industry trends and emerging technologies related to data analysis and growth strategies, recommending improvements
Develop workflows, monitor performance, and observe utilization of software and physical hardware
Create detailed documentation and articulate instructions to a variety of people
Maintain aggressive timelines for assigned projects
Develop and maintain relationships with technical team members across brands
Complete ticket escalations to the Growth Solutions Department from various departments
Escalate unresolved issues to development teams for additional troubleshooting assistance
Update various trackers relating to active project assignments and tasks
Act as project manager for assigned projects, seeing them through to completion

Skills

Project Management

Quality Control Testing

Hardware Testing

Software Testing

Troubleshooting

Payment Integrations

Technical Solutions

Lab Testing

Shift5

Observability platform for operational technology

About Shift5

Shift5 offers an observability platform that focuses on cybersecurity and data analytics for operational technology (OT) in defense and transportation sectors. The platform collects and analyzes data from onboard systems, such as buses and weapon systems, and is protocol-agnostic, allowing it to adapt to various data communication protocols. By providing real-time insights, Shift5 helps clients improve safety, maintenance scheduling, and threat detection. The company's goal is to enable better decision-making to enhance the reliability and performance of their fleets.

Kansas City, MissouriHeadquarters

2019Year Founded

$104.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, CybersecurityIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

401(k) Retirement Plan

401(k) Company Match

Employer-paid Life and Disability Insurance

Risks

Emerging OT cybersecurity startups could threaten Shift5's market share.

Rapid evolution of cyber threats may outpace Shift5's technological capabilities.

Economic downturns could lead to reduced budgets for cybersecurity solutions.

Differentiation

Shift5 offers a protocol-agnostic platform adaptable to any data communication protocol.

The company provides real-time, data-driven insights for defense and transportation sectors.

Shift5's platform enhances safety, availability, and resilience of operational technology assets.

Upsides

Growing demand for cybersecurity in transportation due to rising cyber threats.

Increased interest in predictive maintenance technologies to reduce costs and improve reliability.

U.S. Department of Defense's focus on cybersecurity presents opportunities for Shift5.

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