Globalize Portfolio Director

Job Description

Keywords Studios provides creative services to the global video games industry and beyond through an end-to-end platform, supercharged by its own technology. Keywords Studios’ goal is to help clients imagine more by partnering in bringing to life digital content that entertains, connects, and educates people worldwide. Established in 1998, Keywords Studios is a team of over 13,000 based across more than 70 studios in 25+ countries.

Job Summary

The Globalize Portfolio Director will report to the Globalize Client Portfolio and Delivery Director and be responsible for developing and implementing a Globalize Post Production Platform strategy for an assigned client portfolio.

Essential Experience and Skills:

• Experience working with international clients and sensitivity to different cultural norms.
• Experience managing multiple client programs, including creating annual plans, setting targets, demonstrating impact, and reporting on progress.
• Excellent oral and written communication skills.
• Strong attention to detail.
• Experience engaging people through both in-person and online initiatives.
• Ability to develop a positive rapport with individuals.
• Highly collaborative approach.
• Strong influencing skills.
• Ability to work with and inspire clients and colleagues at all levels.
• Ability to manage sensitive relationships.
• Outstanding approach to identifying and delivering on client needs.
• Good program management skills.
• Ability to prioritize and demonstrate a high degree of flexibility.
• Understanding of the overall strategic objectives of the Globalize 2.0 agenda and how this role contributes to these objectives.

Detailed Responsibilities

Strategy and Growth:

• Aligned with the Globalize strategy, set out the strategy and objectives for organic and inorganic growth within their assigned Portfolio.
• Be commercially aware and data-driven, thinking out of the box where needed.
• Have a good understanding of the strengths and weaknesses of different offerings.

Financial Performance and KPIs:

• Global responsibility for the financial performance, growth, and profitability of their portfolio.
• Responsible for setting and monitoring KPIs at all points in the delivery process to ensure the business is constantly improving and performing in the optimal manner, putting technology at the forefront of our offering.
• Constantly monitor and meet profitability and internal utilization KPIs.
• Ensure KPIs are defined and met by their reporting teams.

Operations and Optimization:

• Ensure smooth daily operations across multiple functions and regions.
• Develop and implement operational strategies to achieve company goals.
• Ensure all operations comply with legal, health, safety, and regulatory requirements.
• Identify and address any operational risks within the portfolio.
• Implement measures to safeguard assets, reputation, and operational integrity.
• Monitor and evaluate the performance of portfolio operations to ensure efficiency and quality standards are met.
• Identify and implement strategies for cost optimization, project margins improvement, increase internal utilization, and risk mitigation for their portfolio.
• Drive optimization changes in the portfolio to improve operational efficiency, quality, service, and profitability.

Partnerships and Client Relations:

• Partner with the Globalize Products, Offers, Solutions & Implementation (POSI) team and Client Partners in Global Sales to proactively identify and deliver growth opportunities and revenue retention strategies within assigned portfolio.