Global Warranty, Senior Enterprise Business Analyst at AIG

Jeffersonville, Indiana, United States

AIG Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Experience with technical tools leveraged in operations, IT and project management, specifically: SQL, Excel, Jira & database experience
  • Bachelor's degree in business administration, computer sciences, or a related field
  • 5+ years of experience in operations, bonus with experience in the Warranty space
  • Excellent time management, communication and organizational skills
  • Experience leading requirements gathering, analysis and documentation
  • Experience driving strategic initiatives

Responsibilities

  • Lead platform, implementation and integration projects from start to finish, driving growth and profitability across programs
  • Contribute to critical recurring business operations such as accurate reporting, analytics and processes, as well as ad-hoc and long-term projects for scalability of the Global Warranty Services business
  • Implement continuous improvement, build efficient workstreams, processes and procedures to enable scalability, achieve growth goals, and drive revenue and profit
  • Learn current processes in detail to support and lead automation projects with subject-matter expertise, providing check-and-balance for implementation and ongoing accuracy of reporting
  • Actively work in Jira to ensure all tickets, stories and pre-requisites are moving forward timely and reflect business goals
  • Support all new product implementations
  • Run projects related to platforms and systems critical for long-term success of Global Accounts vision, supporting customer needs and growth
  • Provide timely updates on schedules to and from account management and internal cross-functional teams, managing internal milestones against client expectations
  • Fully understand, document and internally communicate all deliverables and project updates, working with cross-functional teams to ensure accurate reporting and analysis with data integrity
  • Communicate risks for on-time delivery, process gaps or other issues to leadership, providing suggestions for solutions
  • Establish good working relationships with Global Account Management team and counterparts in other countries and departments (claims, IT, finance, etc.), positioning as trusted source of knowledge on processes and procedures
  • Serve as resident expert in reporting, data management and reporting workflows to support continuous improvement for complete and accurate reporting needs
  • Potential to be a people manager

Skills

Business Analysis
Project Management
Platform Implementation
Integration
Analytics
Reporting
Process Improvement
Automation
Data Reconciliation

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision coverage
Flexible Spending Accounts (FSA)
401(k)
PTO
Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.
Expansion in Atlanta could pose financial risks if expected growth does not materialize.
Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.
Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.
AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.
InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.
Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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