Global Partner Operations Specialist

Position Overview

• Location Type: Remote (Hybrid option for candidates in the Chicago, IL metro area)
• Job Type: Full-time
• Salary: Not specified

Keeper is seeking a driven Partner Operations Specialist to join its Partner Sales team. This role is crucial for ensuring seamless operations for global partner sales teams, supporting value-added resellers, MSPs, MSSPs, and distributors. Keeper Security is a leading cybersecurity company, trusted by millions globally, with its solutions available in over 120 countries and 21 languages.

About Keeper

Keeper Security is a global leader in cybersecurity, offering intuitive, end-to-end encrypted solutions for password, passkey, and secrets management, as well as privileged access and secure remote access. Their zero-trust, zero-knowledge platform prevents breaches, reduces costs, and ensures compliance.

Responsibilities

• Create partner-oriented sales and marketing collateral.
• Manage the calendar for partner-focused events, campaigns, and promotions.
• Ensure compliance with company policies and partner agreements.
• Plan and identify opportunities to train sales and engineering representatives within partner organizations.
• Maintain accurate and timely updates for reporting and data integrity in CRM systems (e.g., Salesforce).
• Identify, document, and implement workflow improvements.
• Create, deploy, and manage MSP and Channel playbooks or SOPs.
• Triage and route requests from internal and external partners.
• Collaborate with Partner Sales Teams, Marketing, Product Management, and Legal on strategic initiatives.
• Manage Partner Portal access, content, and training.
• Contribute to the Channel and MSP teams' revenue targets.
• Travel to customer meetings (locally and nationally) as required.

Requirements

• 2+ years of channel sales support or relevant experience.
• Basic project management skills.
• Content creation and training skills.
• Strong proficiency in CRM systems (e.g., Salesforce).
• Good technical capabilities, sales skills, and entrepreneurial drive.
• Excellent interpersonal skills and ability to excel in a team environment.
• Strong written and verbal communication skills.
• Strong computer skills, with a preference for Google Suite.
• Willingness to travel up to 25% of the time.

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships).
• Employer-Paid Life Insurance & Supplemental Life Insurance.
• Voluntary Short/Long Term Disability Insurance.
• 401K (Roth/Traditional).
• Generous PTO plan.

Additional Details

• Employment Type: Full-time
• Workplace: Remote
• Language: English
• Department: Sales
• Published: 2025-05-30
• Classification: Non-Exempt

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program, committed to diversity and an inclusive environment.