Senior Manager, Digital Sales (Remote, Texas)
The ZebraSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
The ideal candidate should possess specialized experience in Contact Center and Virtual Agent (AI) sales, with a proven track record of selling complex solutions. They should have a strong understanding of the Zoom CX Platform and a demonstrated ability to drive sales funnel growth. Strategic delivery, quota attainment, and aligning ZVA (AI) objectives with broader Zoom goals are also key qualifications.
Responsibilities
This role will own and build the go-to-market co-sell strategy, partnering with internal Zoom teams, alliance partners, and channel partners to expand ZVA (AI) sales. The lead will define the strategy and sales/services approach to achieve the ZVA (AI) vision, aligning it with the broader Zoom Contact Center strategy and revenue goals. They will identify target customer segments, develop messaging and positioning, and monitor success metrics. Additionally, the role involves qualifying leads, performing needs assessments, and engaging technical resources to support sales efforts.
Skills
Contact Center
Virtual Agent
AI
Sales Strategy
Go-to-Market
Customer Experience
Customer Journey
Channel Partner Management
Needs Assessment
Technical Collaboration
Zoom
Video conferencing and online meeting solutions
About Zoom
Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.
San Jose, CaliforniaHeadquarters
2013Year Founded
$144.5MTotal Funding
IPOCompany Stage
Enterprise Software, Education, HealthcareIndustries
10,001+Employees