VP/General Manager, University Partnerships

Salary: [Not Specified] Location Type: [Not Specified] Employment Type: [Not Specified]

Position Overview

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

We’re seeking a dynamic, entrepreneurial, and strategic leader to serve as the VP/General Manager responsible for a portfolio of 2U’s key university partnerships. This role is responsible for the overall ownership, growth, and success of 2U’s partnerships. The ideal candidate will bring exceptional relationship-building skills, deep business acumen, and a proven ability to drive revenue growth and business results across multiple dimensions.

This leader will play a critical role in aligning internal and external stakeholders, identifying new opportunities, and fostering a collaborative, results-driven partnership.

Key Accountability Areas:

Partner Sentiment

Key Drivers: Strategic Relationship Management, Executive Stakeholder Engagement, Proactive Communication & Resolution, Risk Mitigation

• Serve as the primary relationship manager for partners, building deep, trusted partnerships with Dean/Provost-level and other senior leaders.
• Act as the escalation point for complex issues, ensuring timely resolution and maintaining a high level of partner satisfaction.
• Maintain awareness of partner sentiment through regular check-ins, feedback loops, and proactive communication, driving continuous improvement.
• Understand and address partner concerns swiftly to preserve long-term collaboration and satisfaction.

Portfolio Management & Contracting

Key Drivers: Revenue, Strategic Portfolio Management, Lifecycle & Compliance Management, Risk Mitigation & Governance, Negotiating

• Strategically manage the health and performance of the partner's portfolio, with a focus on growth, innovation, and long-term sustainability.
• Regularly review portfolio metrics and performance data to drive improvements and inform strategic decisions.
• Align product offerings with partner strengths and market demand to optimize enrollment and academic quality.
• Own the strategic development, review, and negotiation of partner contracts to ensure alignment with 2U’s business objectives and the partner’s goals.
• Ensure adherence to contractual obligations and manage renewals, amendments, and expansions to support long-term partnership viability.
• Mitigate risk by maintaining oversight of compliance and identifying potential contractual challenges early.

Deliver Program Enhancement Strategies

Key Drivers: Strategic Planning & Execution, Revenue Enablement

• Design, implement, and continuously evolve strategies in close collaboration with university stakeholders to unlock sustainable program and revenue growth.
• Lead cross-functional planning efforts, ensuring seamless alignment between program enhancement strategies, partner goals, and internal operational priorities.
• Stay ahead of educational trends and competitive dynamics to inform strategic pivots, enabling the timely adaptation of enhancement strategies to meet evolving market demands.
• Champion and support the execution of strategic revenue-driving initiatives, ensuring internal teams are equipped to land and scale impactful strategies.
• Focus execution on measurable outcomes that enhance the value delivered to partners, supporting long-term institutional success.

Education and Experience:

• Bachelor's degree required; Master’s preferred
• Demonstrated expertise in a variety of the field’s concepts, practices and proced[ures]