CSC Generation

General Manager (Sur La Table)

Lake Grove, New York, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Goods, RetailIndustries

Requirements

Candidates should possess a Bachelor's degree in Business Administration, Hospitality Management, or a related field, and have at least 5 years of experience in a management role, preferably within a retail or restaurant environment. Strong leadership, communication, and problem-solving skills are required, along with the ability to manage a team and achieve sales goals.

Responsibilities

The General Manager will model and direct employees to ensure customer service standards are met, create an environment where employees are informed and capable through training, maintain store operations, manage staffing levels, proactively monitor and manage store financials, and develop plans to drive sales, profitability, and culinary revenue. They will also analyze business trends, implement corporate initiatives, and conduct performance development processes, including coaching and formal performance reviews.

Skills

Leadership
Team Management
Retail Management
Hospitality Management
Customer Service
Sales Analysis
Business Strategy
Retail Operations
Culinary Operations
Training
Coaching
Performance Management
Staffing
Product Knowledge

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Key Metrics

Merrillville, IndianaHeadquarters
2016Year Founded
$107.6MTotal Funding
SERIES_ECompany Stage
Consumer Software, Consumer GoodsIndustries
51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.
Operational challenges in integrating new brands like Backcountry could affect performance.
Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.
The company integrates brands into its platform to drive growth and profitability.
CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.
The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.
Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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