Patient Care Coordinator
CVS HealthFull Time
Entry Level & New Grad
Candidates should possess a high school diploma or equivalent, and demonstrate strong customer service skills, with the ability to handle sensitive patient information with confidentiality. They should be proficient in using Walmart systems and have the capacity to learn and apply relevant policies and procedures.
The Full-time 1st Shift Patient Care Coordinator will set up pharmacy shipments by verifying patient information and prescriptions, processing payments, and utilizing Walmart systems for order fulfillment and customer communication. They will provide customer service to pharmacy patients through calls and emails, resolving inquiries, processing requests, and addressing billing discrepancies. The role also involves complying with company policies, completing work assignments, and collaborating with various stakeholders to ensure efficient operations and customer satisfaction.
Global retail chain offering affordable products
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.