Billing Coordinator

Remote

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$39,520 – $41,600Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health and WellnessIndustries

Requirements

Candidates must have a high school diploma or equivalent and 2-4 years of experience in healthcare billing/claims or a related field. A minimum internet speed of 3.8Mbps/3.0Mbps (up/down) is required, along with comfort in a fast-paced, metric-driven environment. Essential knowledge includes healthcare billing and insurance practices, medical terminology, and member engagement in healthcare. Excellent communication, teamwork, empathy, and attention to detail are also necessary.

Responsibilities

The Billing Coordinator will partner with members to navigate healthcare systems and billing, ensuring a concierge-level experience. Responsibilities include collaborating with medical professionals and payers for seamless care coordination, managing member communications via chat and phone, and resolving concerns. The role involves acting as a single point of contact to coordinate resources, identify gaps, and provide follow-up. This includes responding to inquiries about insurance claims, navigating complex billing workflows, communicating next steps to patients, and collecting delinquent accounts. Responsibilities also include examining bills for accuracy, coordinating with providers for patient care, connecting members to appropriate resources, suggesting workflow improvements, documenting communications, and learning complex billing and claims workflows.

Skills

Healthcare billing software

Medical insurance policies

Data analysis

Written communication

Verbal communication

Customer service

Insurance claims

Billing workflows

Tia platform

Tia

Personalized telehealth services for women

About Tia

Tia provides personalized medical care services specifically designed for women, operating in the telehealth sector. The company offers both virtual and in-person appointments, allowing flexibility for its members. For a monthly fee of $15, members can access unlimited messaging with their Care Team, schedule flexible appointments, and participate in community workshops. Tia's primary revenue comes from these membership fees, along with additional income from individual services. What sets Tia apart from traditional healthcare providers is its focus on women's health and a patient-centric approach, creating a comfortable and supportive environment for patients. The goal of Tia is to deliver high-quality healthcare tailored to the individual needs of women, as evidenced by positive testimonials from satisfied patients.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$125.8MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

201-500Employees