Front Office Coordinator at Veeva Systems

Toronto, Ontario, Canada

Veeva Systems Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Life Sciences, SaaSIndustries

Requirements

  • Excellent customer service, communication/interpersonal skills
  • Prior customer service or front office experience in a professional business office
  • Strong organizational skills
  • Intermediate to advanced MS Office (Word, Excel, PPT)
  • Adapts quickly to new technology
  • Able to juggle multiple tasks with efficiency and accuracy
  • Self-starter with positive, can-do attitude
  • Ability to adjust to changing environments
  • Must have a flexible schedule
  • Ability to lift up to 25 lbs

Responsibilities

  • Provide excellent customer service to all Veeva guests & employees with any office related requests
  • Coordinate Veeva’s programs
  • Coordinate events onsite or offsite such as lunches, socials, activities, and speakers
  • Assist with Facility requests, building maintenance, and vendor coordination
  • Organized and maintain common area appearances
  • Manage in & outgoing mail, shipping (FedEx), and deliveries
  • Maintain inventory and budget

Skills

Key technologies and capabilities for this role

Customer ServiceMS OfficeEvent CoordinationVendor CoordinationInventory ManagementFacilities ManagementMail HandlingTime Management

Questions & Answers

Common questions about this position

What is the salary for the Front Office Coordinator role?

The base pay is $20 - $28 CAD/hour. Actual salaries may vary within or outside this range based on experience and location, with offers tailored to each individual.

Is this a remote position or does it require office work?

Veeva is a Work Anywhere company supporting flexibility to work from home or in the office, but this role coordinates programs and services for the Toronto office and will work closely with the Facilities Manager on daily operations there.

What skills are required for this position?

Required skills include excellent customer service and communication/interpersonal skills, prior customer service or front office experience, strong organizational skills, intermediate to advanced MS Office proficiency, and the ability to juggle multiple tasks efficiently.

What are Veeva Systems' company values and work environment like?

Veeva's core values are Do the Right Thing, Customer Success, Employee Success, and Speed. They are a Work Anywhere company with a fast-paced environment, mission-driven focus on life sciences, and commitment as a public benefit corporation balancing interests of customers, employees, society, and investors.

What makes a strong candidate for this Front Office Coordinator role?

Strong candidates are detail-oriented self-starters with a positive can-do attitude, strong customer service values, excellent time management, flexibility with schedules, and the ability to adapt quickly in a fast-paced environment.

Veeva Systems

Quality and regulatory software solutions provider

About Veeva Systems

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees

Benefits

Parental leave
PTO
Free food
Health, dental, & vision insurance
Gym membership reimbursement

Risks

Manual processes in medtech content management risk compliance issues and market delays.
GenAI features in Vault CRM may face data privacy and security challenges.
Rapid product expansion could lead to integration challenges and customer dissatisfaction.

Differentiation

Veeva Systems specializes in cloud-based software for the life sciences industry.
The company offers a subscription-based model ensuring continuous updates and improvements.
Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

Upsides

Veeva Compass Patient platform supports patient journey analysis and market sizing.
GenAI features in Vault CRM enhance field productivity with contextual task automation.
Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

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