[Remote] Fraud Analyst at ChowBus

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Food DeliveryIndustries

Requirements

3+ years of experience in fraud analysis, financial risk management, or payment processing
1+ years of relevant fraud investigation experience (highly preferred)
Bachelor's degree in Finance, Economics, Data Analytics, Business Administration or a related field (preferred)
Hands-on experience with Stripe Radar, Adyen Score, or comparable fraud tools (preferred)
Strong proficiency in Excel
Strong problem-solving skills
Exceptional written and verbal communication skills
Ability to work independently and in a team environment
Ability to prioritize and manage multiple tasks
Strong time management skills
Ability to draw insights from data
Judgment & Integrity: Proven track record of exercising discretion in handling sensitive financial and compliance information

Responsibilities

Prevent, identify, and address fraud at Chowbus
Serve as the subject matter expert and primary investigator for all fraud-related matters
Analyze complex data patterns, assess risk exposure, and recommend effective prevention strategies
Partner with Compliance, Finance, and Product teams to strengthen internal controls
Lead the implementation and continuous enhancement of the company's fraud and risk management framework
Interpret data and make strategic recommendations to optimize transaction monitoring, payout processes, and overall fraud prevention procedures
Conduct complex investigations into suspicious activity, chargebacks, and irregular transaction patterns
Prepare analytical summaries and recommendations for compliance and Finance leadership
Design and maintain fraud performance dashboards and risk reports
Interpret data trends and provide actionable insights to management
Evaluate, recommend, and support the implementation of advanced fraud detection tools and software systems
Collaborate with vendors and internal resources to ensure tools align with business objectives and compliance requirements
Partner with the Compliance, Product, and Finance team to ensure fraud controls align with overall business goals
Exercise discretion in resolving escalated issues with processors and merchants

Skills

Key technologies and capabilities for this role

Fraud DetectionRisk ModelingData AnalysisTransaction MonitoringIncident InvestigationRisk Management FrameworkChargeback AnalysisData ReportingSQLAnalytical Summaries

Questions & Answers

Common questions about this position

What experience is required for the Fraud Analyst position?

Candidates need 3+ years of experience in fraud analysis, financial risk management, or payment processing, preferably in SaaS, fintech, or e-commerce, plus 1+ years of relevant fraud investigation experience highly preferred.

What technical skills are essential for this role?

Strong proficiency in Excel is required, along with hands-on experience with fraud tools like Stripe Radar, Adyen Score, or comparable systems preferred.

What is the salary for the Fraud Analyst role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What competencies make a strong candidate for this role?

Strong problem-solving skills, exceptional written and verbal communication skills, and the ability to work independently and in a team environment are required.

ChowBus

Food delivery service for authentic Asian cuisine

About ChowBus

ChowBus focuses on delivering high-quality, authentic Asian cuisine through a mobile app that allows customers to order from multiple restaurants in a single transaction without extra fees. This feature enables users to enjoy a variety of dishes in one meal, enhancing their dining experience. ChowBus carefully selects each restaurant and dish to ensure quality and authenticity, which distinguishes it from other food delivery services. The company generates revenue through delivery fees, service charges, and commissions from partner restaurants. By providing a user-friendly app and offering discounts on pickup orders, ChowBus attracts a loyal customer base that values convenience and quality. The goal of ChowBus is to empower local independent restaurants and stores by giving them a platform to reach more customers while promoting authentic Asian dining.

Chicago, IllinoisHeadquarters

2016Year Founded

$120.2MTotal Funding

LATE_VCCompany Stage

Food & Agriculture, Consumer Software, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Parental Leave

Hybrid Work Options

Employee Assistance Program (EAP)

401(k) Retirement Plan

401(k) Company Match

Paid Holidays

Birthday off

Short-Term Disability

Accidental Death and Dismemberment (AD&D) Insurance

Fuel reimbursement

Risks

Fantuan's acquisition of Chowbus' delivery business increases competition.

Integration with Fantuan may challenge Chowbus' service quality maintenance.

Aggressive expansion could stretch resources, impacting service quality.

Differentiation

Chowbus offers multi-restaurant orders without additional fees, enhancing dining experiences.

The company handpicks restaurants and dishes, ensuring quality and authenticity.

Chowbus focuses on authentic Asian cuisine, setting it apart in the food delivery market.

Upsides

Chowbus raised $15.2M to expand and accelerate product development.

Increased demand for contactless delivery aligns with Chowbus' service model.

Chowbus can leverage AI to enhance app recommendations and customer satisfaction.

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