Senior SIU Desk Investigator (Remote, Contract) at Assured

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Property & CasualtyIndustries

Requirements

Minimum of 5+ years of direct experience as an SIU Investigator or SIU Adjuster within one or more large P&C insurance carriers, with a primary focus on personal or commercial auto lines
Demonstrated history of handling a significant caseload of desk-based SIU files from initial referral to final disposition
Expertise in using investigative databases and digital tools (e.g., LexisNexis, Thomson Reuters CLEAR, social media analytics platforms) to uncover and verify information
Deep understanding of P&C insurance policies, complex claims handling processes, and state-specific fraud regulations
Experience investigating specific or complex fraud types, such as organized medical fraud rings, staged accidents, or large loss property fraud

Responsibilities

Author clear, concise, and detailed narrative reports that logically present investigative findings, synthesize digital evidence, and provide a well-supported recommendation on auto insurance claims to help develop internal tooling
Conduct sophisticated digital investigations using a suite of third-party data sources
Synthesize disparate data points from claim files, policy documents, and digital evidence to uncover hidden connections and validate fraud indicators

Skills

Key technologies and capabilities for this role

SIU InvestigationAuto Insurance ClaimsFraud DetectionDigital Evidence AnalysisInvestigative ReportingThird-Party Data SourcesClaim Files AnalysisPolicy Documents Review

Questions & Answers

Common questions about this position

What benefits are offered for this position?

The position offers competitive compensation including a competitive salary and equity package.

Is this position remote?

Yes, this is a fully remote, contract position.

What experience is required for this role?

Candidates need a minimum of 5+ years of direct experience as an SIU Investigator or SIU Adjuster within large P&C insurance carriers, focusing on personal or commercial auto lines, plus proven desk investigation skills and digital tool proficiency.

What is the salary for this position?

This information is not specified in the job description.

What makes a strong candidate for this SIU Desk Investigator role?

A strong candidate has deep carrier experience in auto SIU at major P&C carriers, proven desk investigation skills handling significant caseloads, digital tool proficiency with tools like LexisNexis and Thomson Reuters CLEAR, strong knowledge of P&C policies and fraud regulations, and specialized expertise in complex fraud types.

Assured

Digital solutions for insurance claims processing

About Assured

Assured.Claims provides digital solutions specifically for Property and Casualty (P&C) insurance carriers, focusing on enhancing the claims process. Their platform allows insurers to manage claims digitally, utilizing a combination of artificial intelligence and human interaction to facilitate effective communication with all parties involved. A key feature of their service is the First Notice of Loss (FNOL) web app, which helps insurers collect structured data at the beginning of a claim, leading to improved customer experiences and faster claim resolutions. Assured.Claims differentiates itself by offering a white-label solution, enabling insurers to implement their technology under their own brand without needing to develop it themselves. The company's goal is to streamline the claims process for insurers, ultimately improving efficiency and accuracy in claims handling.

Palo Alto, CaliforniaHeadquarters

2019Year Founded

$4.3MTotal Funding

SEEDCompany Stage

Fintech, AI & Machine LearningIndustries

51-200Employees

Benefits

Competitive salary & equity packages

Medical, dental, & vision

Life Insurance

PTO (Uncapped vacation days & paid holidays)

Family Leave

401(k) contribution

Commuter Benefits (Tax-advantaged commuter benefits account)

Health & Dependent Care FSAs (Pre-tax flexible spending accounts for out-of-pocket expenses)

Risks

Rising competition from new insurtech startups could erode Assured.Claims' market share.

Regulatory scrutiny on AI claims processing may increase compliance costs.

Data privacy concerns could lead to reputational damage for Assured.Claims.

Differentiation

Assured.Claims offers a unique FNOL web app for structured data collection.

The company provides a white-label solution for insurers to brand their own technology.

Assured.Claims combines AI and human interaction for empathetic claims communication.

Upsides

Increased AI adoption enhances claims process with 24/7 support and reduced response times.

IoT integration allows real-time data collection, improving claims accuracy.

Remote work trends drive demand for digital claims solutions, boosting Assured.Claims' market.

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