Floor Manager (Commercial Coach) - Cannock at Nike

Cannock, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, SportswearIndustries

Requirements

Advanced exposure to Retail and People Management with demonstrated ability in leading a shop floor (or department) which creates a unique customer experience
Past exposure to impacting business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management
Ability to identify core areas of training and conduct in-person learning activities whilst tracking the progress of a cohort
Proven ability to utilize tools for conflict resolution and employee coaching and counseling
Flexible with scheduling and available to work retail hours which may include day, evening, weekends, and/or holidays, based on department and store/company needs

Responsibilities

Coordinate, coach, and motivate employees in your department while maintaining an excellent work atmosphere
Support the management of daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns
Identify and solve problems in partnership with store leadership and act as a brand ambassador for NIKE’s initiatives
Ensure the store complies with all NIKE standards and guidelines
Lead a team to deliver efficient receiving of product, inventory accuracy, and visual presentation standards
Ensure smooth processes for all inventories to keep the sales floor full, presentable, and achieving brand standards
Work alongside department leads overseeing product receiving and visual presentation, while being responsible for the overall product journey in store
Be responsible for monthly initiative launches
Use reporting tools to make the best commercial decisions
Achieve accurate inventory to fulfill digital orders
Ensure the team is equipped to deliver the highest quality athlete experience
Lead team engagement on NIKE Community Ambassador activities
Partner with senior store leadership to oversee hiring processes including onboarding
Be responsible for store scheduling
Work collaboratively with store team to implement and maintain a positive NIKE culture
Lead by example in delivery of sales floor service and bring the consumer journey to life
Ensure the team is equipped with brand knowledge regarding all aspects of consumer service including digital service enablers
Complete specific training and share completion with athlete services
Use data and analytics to provide insights and partner with senior store leadership to achieve continuous improvement

Skills

Key technologies and capabilities for this role

Team LeadershipInventory AccuracyVisual MerchandisingProduct ReceivingSales Floor ManagementReporting ToolsDigital Order FulfillmentHiringOnboardingSchedulingConsumer ServiceBrand Standards

Questions & Answers

Common questions about this position

What compensation and benefits does this role offer?

The position offers one of the best compensation and benefits packages in the industry, including opportunity for quarterly performance-based bonus, generous online and in-store employee discounts, and a brand-new NIKE outfit.

Is this position remote or on-site?

This information is not specified in the job description.

What skills and experience are required for the Floor Manager role?

Advanced exposure to Retail and People Management is required, with demonstrated ability in leading a shop floor or department to create a unique customer experience. Responsibilities include team coordination, inventory management, sales floor service, visual merchandising, and using data for commercial decisions.

What is the company culture like at Nike Cannock?

The culture emphasizes a supportive team that values Diversity, Equity & Inclusion, positive NIKE culture, team engagement on NIKE Community Ambassador activities, and maintaining an excellent work atmosphere.

What makes a strong candidate for this Commercial Coach position?

Candidates with advanced retail and people management experience, proven ability to lead a shop floor or department for unique customer experiences, and skills in team coaching, inventory accuracy, visual standards, and sales target achievement stand out.

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Remote Work Options

Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.

Rising raw material costs could impact Nike's profit margins.

Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.

The company capitalizes on retro designs, appealing to nostalgic consumers.

Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.

Significant investments indicate strong investor confidence in Nike's growth prospects.

Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

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