Field Service Technician - Des Moines, IA at IQVIA

Des Moines, Iowa, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Ability to travel extensively for field-based service assignments
Associate degree in biomedical, IT, electronics, or a related field preferred
1+ year of technical experience required; 3+ years in a field technician role preferred
Experience in IT support, electronics, biomedical engineering, or pharmacy technology is a plus
Prior military experience in electronics or IT roles encouraged
Strong troubleshooting abilities in electronics, mechanics, and electromechanical systems
Familiarity with automation equipment in healthcare settings preferred
A+ certification preferred
Valid driver’s license and reliable transportation required
Must live within one hour of a major airport for travel efficiency
Ability to lift up to 70 lbs and perform physical tasks such as pushing, pulling, bending, and standing for extended periods
Must set scheduled availability in IQVIA systems to receive assignments
Must maintain personal parts inventory, sourcing from approved vendors
Open availability Monday–Friday; work occurs 28–32 hours per week, plus travel time
Position requires some nights and weekends based on customer needs
Travel is regional, national, and local, with work scheduled during weekdays
Duties may require compliance with hospital vaccine and credentialing requirements

Responsibilities

Perform installation, configuration, and updates for medical devices, software, and networking systems
Conduct routine checks to verify proper functionality after setup
Troubleshoot device and network issues, resolving technical problems independently or escalating complex cases
Provide customer-focused technical support in a professional, responsive, and resourceful manner
Educate healthcare staff on device utilization and software functionality
Participate in upgrades, preventative maintenance, and system migrations
Maintain compliance with hospital vendor credentialing requirements
Follow calibration protocols for servicing equipment

Skills

Medical Devices

Hardware Installation

Software Configuration

Networking

Troubleshooting

IT Support

Electronics

Biomedical Engineering

Electromechanical Systems

Customer Support

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

Land your dream remote job 3x faster with AI

Try Jobo Free