Field Service Technician

Houston, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Medical Device, HealthcareIndustries

Requirements

Candidates must have intermediate troubleshooting abilities in electronics, mechanics, and electromechanical systems, with experience as a military technician, computer technician, or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting is a plus, and an +A certification is preferred. Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial. Applicants must have an active driver’s license and a personal vehicle for travel and mileage reimbursement, and be able to clear hospital vendor credentialing requirements, including proof of vaccination status.

Responsibilities

The Field Service Technician will troubleshoot, repair, and update medical devices inside of hospitals, pharmacies, and other clinical settings, including replacing hardware parts, performing software updates, and conducting calibrations. They will also perform bi-annual or yearly preventative maintenance, assist in the installation and implementation of new devices, conduct routine system checks, record data from product tests, maintain and stock parts and tools, travel locally up to 2-3 hours to support customer needs, respond to customer site requests within the service level agreement, and provide exceptional customer support.

Skills

Troubleshooting

Electronics

Mechanics

Electromechanical systems

Medical device repair

Software updates

Calibration

Preventative maintenance

Installation

System checks

Data recording

Healthcare automation

A+ certification

Field service

Biomedical

Electrical

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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