Field Service Engineer - Surgical (Nashville, TN)
AlconSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Life Sciences EquipmentIndustries
Requirements
Candidates should possess a degree in Mechanical, Electrical, or Software Engineering, or equivalent work experience and knowledge, and some experience with Single Use Technology is preferred. Familiarity with Delta V or other control software is beneficial, along with experience in Commissioning and Qualifications (C&Q) within facility, equipment, or utilities, and knowledge of Corrective Action and Preventive Action (CAPA), change control, deviations management, and document management systems.
Responsibilities
The Field Service Engineer will travel to customer sites across the Nordics, UK, Ireland, and potentially the wider EMEA region to install, service, update, and repair Thermo Fisher Scientific’s Single Use Technology (SUT) hardware and automation products, performing troubleshooting, preventative maintenance, repair services, verification, and qualification services. They will also conduct commissioning and qualification of equipment by implementing Site Acceptance Test (SAT) and Installation/Operational Qualification (IQ/OQ) Protocols, collaborate with internal partners to resolve customer issues, provide basic product training and technical assistance, report activities on the Sales Force Service desk, aid in optimizing revenue and new product development opportunities, and demonstrate products to potential customers.
Skills
Troubleshooting
Installation
Preventative Maintenance
Repair
Qualification Protocols
SAT
IQ/OQ
Customer Support
Technical Training
Salesforce
Thermo Fisher Scientific
Provides life sciences products and services
About Thermo Fisher Scientific
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.
Key Metrics
Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees