[Remote] Field Service Engineer (Electron Microscopy) at Thermo Fisher Scientific

Tennessee, United States

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$59,800 – $94,400Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Scientific Instruments, Electron MicroscopyIndustries

Requirements

Candidates must possess a minimum of 2 years of experience in a related field, and a bachelor’s degree or higher in mechatronics, electronics/engineering, or an equivalent qualification. Strong analytical troubleshooting and problem-solving skills are required, along with an interest in technology and IT trends. Knowledge of electron microscopes is considered an advantage, and a valid driver’s license is necessary.

Responsibilities

Field Service Engineers will provide technical support and assistance, ensuring the efficient performance of Electron Microscopes through on-site installation, repair, testing, and maintenance. They will conduct troubleshooting and repair of equipment, working directly with customers to address their needs and ensure customer satisfaction. Engineers will develop positive relationships with customers and company personnel, submit detailed field service reports, and offer feedback to product quality and sales teams while updating system documentation. Furthermore, they will provide training and mentorship to customers and new field service engineers, and act as a subject matter expert.

Skills

Electron Microscopes

Troubleshooting

Repair

Installation

Testing

Maintenance

Customer Support

Training

Mentorship

System Documentation

Analytical Problem-Solving

IT Trends

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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