Field Service Engineer at Thermo Fisher Scientific

Shanghai, Shanghai, China

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Scientific Research, PharmaceuticalsIndustries

Requirements

Bachelor’s degree or above in Electronics, Mechanics, Materials Science, Biology, or other related fields
Hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analysis tools such as SEM, TEM, FIB, or similar systems
Electron microscope experience preferred
Experience troubleshooting and repairing ultra-high vacuum and high-voltage systems
Ability to read and interpret schematics
Proven track record of solving complex systems and subsystems down to component level
Excellent interpersonal communication skills
Good English in communication and writing
Able to travel on business for a long time

Responsibilities

Provide SEM/SDB instruments services, including installation, basic training, preventative maintenance, repair, and compliance services
Contribute to high-value service-related procedures and documents
Work closely with other departments to enhance customer experience
Develop and maintain positive relationships with customers in assigned territory
Assist Service Sales Representatives on service orders

Skills

Key technologies and capabilities for this role

SEMTEMFIBElectron MicroscopyUltra-High VacuumHigh-Voltage SystemsSchematicsTroubleshootingRepairInstallationCalibrationPreventative Maintenance

Questions & Answers

Common questions about this position

What is the salary for this Field Service Engineer position?

This information is not specified in the job description.

Is this Field Service Engineer role remote or onsite?

The position is onsite.

What skills and experience are required for this role?

Candidates typically need a bachelor’s degree in Electronics, Mechanics, Materials Science, Biology, or related fields, hands-on experience installing, troubleshooting, repairing, and calibrating complex analysis tools like SEM, TEM, or FIB, plus skills in troubleshooting ultra-high vacuum and high-voltage systems, reading schematics, and solving complex systems down to component level. Excellent interpersonal communication skills and good English proficiency are also required, along with ability to travel extensively.

What is the company culture like at Thermo Fisher Scientific?

Thermo Fisher Scientific values Integrity, Intensity, Innovation, and Involvement, with a team of over 100,000 colleagues where diverse experiences, backgrounds, and perspectives are valued.

What makes a strong candidate for this Field Service Engineer position?

Strong candidates have a bachelor’s degree in a related field, hands-on experience with SEM, TEM, FIB or similar systems, preferred electron microscope experience, skills in ultra-high vacuum/high-voltage troubleshooting and schematics, plus excellent communication and willingness to travel extensively.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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