Field Service Engineer

Taiwan

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Healthcare, Scientific InstrumentationIndustries

Requirements

Candidates must possess a Bachelor's degree in engineering, such as biomedical, mechanical, electronic, or information engineering, or have equivalent work experience. Strong communication and interpersonal skills are essential for conveying technical information to non-technical staff. The role requires the ability to work independently, manage time effectively, and tolerate high stress. Excellent problem-solving skills and engineering judgment are needed to address complex electronic or mechanical equipment issues. A valid driver's license is also required.

Responsibilities

The Field Service Engineer will provide onsite services including repairs, preventive maintenance, upgrades, and installations of diagnostic analyzers. This includes traveling to customer sites on short notice to resolve issues or support other field service personnel. The engineer must adhere to Good Documentation Practices (GDPs) and internal policies for field service reports and spare parts management. They will also collaborate with internal teams to resolve customer issues and improve processes, and provide remote or onsite training to technicians and operators. Additional duties may be assigned as needed.

Skills

Field Service

Diagnostic Instruments

Repairs

Preventive Maintenance

Installation

Customer Support

Technical Expertise

Good Documentation Practices

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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