Supervisor, Field Service Maintenance

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Supply Chain, Warehouse Automation, RoboticsIndustries

Requirements

Candidates should possess a Bachelor's degree in a relevant field or a minimum of 5 years of equivalent experience in mechanical robotics, automation, and/or electrical/mechanical maintenance. Certification in electronics, automotive, automation, manufacturing, or an equivalent field is preferred. Direct leadership or managerial experience is also required.

Responsibilities

The Supervisor, Field Service Maintenance will lead, train, and develop field service technicians, implementing standardized policies and procedures. They will coordinate weekly deployment schedules, act as the primary escalation point for maintenance issues, and develop troubleshooting documentation. Responsibilities include ensuring safety compliance, managing escalated equipment needs, performing inspections and repairs on robotic systems and autonomous vehicles, and maintaining advanced knowledge of Symbotic's systems. The role also involves conducting quality inspections, documenting maintenance through CMMS, communicating production-impacting issues, and adapting to a fast-paced environment.

Skills

Field Service

Maintenance

Robotics

Team Leadership

Deployment Coordination

Customer Service

Problem-Solving

Process Improvement

Recruitment

Onboarding

Performance Feedback

Technical Training

Symbotic

Develops robotics and software for supply chains

About Symbotic

Symbotic develops robotics and software aimed at improving supply chain operations. Their products include both hardware and software that work together to automate various processes within warehouses and distribution centers. This automation helps manufacturers, distributors, and retailers streamline their operations, making them faster and more efficient. Unlike many competitors, Symbotic focuses on creating a comprehensive solution that integrates seamlessly into existing supply chains, providing not just the technology but also ongoing support and maintenance. The goal of Symbotic is to enhance the profitability of their clients by optimizing supply chain performance through advanced automation.

Wilmington, DelawareHeadquarters

2007Year Founded

$607.5MTotal Funding

IPOCompany Stage

Robotics & Automation, Industrial & Manufacturing, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Financial restatement and class action lawsuit may harm investor confidence and stability.

Integration challenges from OhmniLabs acquisition could divert focus from core operations.

Expansion in Georgia may face delays or cost overruns, impacting profitability.

Differentiation

Symbotic integrates proprietary robotics and software for advanced supply chain automation.

The company focuses on making supply chains faster, more efficient, and profitable.

Symbotic's acquisition of OhmniLabs expands its capabilities beyond traditional warehouse settings.

Upsides

Increased demand for warehouse automation due to e-commerce growth boosts Symbotic's market potential.

AI-driven robotics interest from major companies like Amazon enhances Symbotic's industry relevance.

Symbotic's expansion in Georgia creates 300 jobs, strengthening its operational capacity.

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